[rt-users] Urgent: please help : Returned mail

Rehan van der Merwe Rehan at nha.co.za
Thu Nov 15 03:35:59 EST 2001

Hi there,

I just upgraded to 2.0.9 an now all mail sent to rt returns with the
following error:

-----Original Message-----
From: Mail Delivery Subsystem [mailto:MAILER-DAEMON@[rt_server].nha.co.za]
Sent: Thursday, November 15, 2001 10:22 AM
To: Rehan at nha.co.za
Subject: Returned mail: see transcript for details

The original message was received at Thu, 15 Nov 2001 10:22:21 +0200
from [our mailserver].nha.co.za []

   ----- The following addresses had permanent fatal errors -----
"|/opt/rt2/bin/rt-mailgate --queue support --action correspond"
    (reason: 2)
    (expanded from: <support at iapetus.nha.co.za>)

   ----- Transcript of session follows -----
Can't locate config.pm in @INC (@INC contains: /opt/rt2/etc /opt/rt2/lib
/usr/local/lib/perl5/5.6.1/i686-linux /usr/local/lib/perl5/5.6.1
/usr/local/lib/perl5/site_perl/5.6.1 /usr/local/lib/perl5/site_perl .) at
/opt/rt2/lib/RT/Interface/Email.pm line 105.
BEGIN failed--compilation aborted at /opt/rt2/lib/RT/Interface/Email.pm line
Compilation failed in require at /etc/smrsh/rt-mailgate line 30.
BEGIN failed--compilation aborted at /etc/smrsh/rt-mailgate line 30.
554 5.3.0 "|/opt/rt2/bin/rt-mailgate --queue support --action correspond"...
unknown mailer error 2

As far as @INC goes : config.pm is definately in /opt/rt2/etc

I hope you can help me soon!

Thanks and regards,

Rehan van der Merwe

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