[rt-users] permissions question

[Phil Homewood]

[message reformatted]

chris.walker wrote:
> Which user right needs to be granted to allow users to reassign already
> assigned tickets?  I cant seem get this to work (i get the message :
> You can only reassign tickets that you own or that are unowned) but its
> a function which would usefull for a queue administrator who didnt have
> super user rights.

You need to steal the ticket first, then reassign. It's a design feature. :-)