solved! Re: [rt-users] After Update Relationships are lost!

Jesse Vincent jesse at
Wed Nov 21 12:25:48 EST 2001

On Wed, Nov 21, 2001 at 11:16:38AM +0100, Bruce Campbell wrote:
> On Wed, 21 Nov 2001, Andreas Kruthoff wrote:
> Ok, how about this concept;
> 	*Seperate* Numbering systems for each queue.

	Because of the underlying way that database sequences are used
this is unlikely to be doable without a fairly major rewrite.  If you
just think of the ticket ids as a opaque identifiers, you'll be happier ;)

> Is it possible to use one SQL database, and multiple $rtname variables to
> seperate out the queues ?

I recall seeing a patch for this at some point.

> I think what I'm really wanting is to have one user database for queue
> (etc) ACLs, but otherwise seperate instances of RT2 (but also the ability
> to toss a ticket between queues).

Why? What are you losing by having one RT instance? 

> Regards,
> -- 
>                              Bruce Campbell                            RIPE
>                                                                         NCC
>                                                                  Operations
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