[rt-users] Specify ticket information via e-mail

[Pattara Kiatisevi]

Hi,

anybody knows if it is possible to control owner, due date and priority
of the ticket when I send an email to RT for a new request, something like

Subject: New request

Owner: tom
Pri: 35
Due: 28-11-2001

The content of the request is...
...


Thank you very much,
Pattara


The best things in life are free. - B.G. DeSilva (1927)
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Ott Pattara Kiatisevi 				   T L W G
M.Sc. INFOTECH Student, Stuttgart, Germany	http://linux.thai.net/
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