[rt-users] RT can't see the diffrence between the message header and body?
Jesse Vincent
jesse at bestpractical.com
Mon Nov 26 15:12:10 EST 2001
That sounds like you're not getting a newline between the end of your
headers and the beginning of your body...
On Mon, Nov 26, 2001 at 09:01:15PM +0100, Andrzej Bursztynski wrote:
> Hi,
>
> just started to play with rt-mailgate on 2.0.9 and looks like when submitting
> a comment through mail RT2 does not recognise end of message header.
> Here's what we got in the debug log:
>
> Found a ticket ID. It's 1282now requiring RT::Condition::AnyTransaction
> RT::Transaction=HASH(0x87afabc): Checking condition OnCorrespond...
> RT::Transaction=HASH(0x87afabc): Matches condition OnCorrespond...
> now requiring RT::Action::Notify
> Use of uninitialized value in scalar chomp at /opt/rt2/lib/RT/Template.pm line 295, <STDIN> line 24.
> Use of uninitialized value in substitution (s///) at /usr/lib/perl5/site_perl/Mail/Header.pm line 224, <STDIN> line 24.
> Use of uninitialized value in substitution (s///) at /usr/lib/perl5/site_perl/Mail/Header.pm line 224, <STDIN> line 24.
> Use of uninitialized value in scalar chomp at /opt/rt2/lib/RT/Template.pm line 295, <STDIN> line 24.
> Bad RFC822 field name 'On Mon, Nov 26, 2001 At 08:49:15PM +0100, PT-Sprzet Wrote'
> at /opt/rt2/lib/RT/Template.pm line 297
>
> Where 'On Mon, Nov 26, 2001 At 08:49:15PM +0100,[..]' is the first line
> of the message body.
>
> In result - the comment is inserted into database but no message is sent to
> the wathers of the queue.
>
> BTW - is there any chance to get date&time stamp in the RT log?
>
> --
> K³aniam sie
>
> (ab)
>
> -=====================Uwaga! Zmiana numerów telefonicznych=====================
> -= Andrzej Bursztynski, email: and at pse.pl tel +48-27-2221112 fax +48-27-2221209
> -= Polskie Sieci Elektroenergetyczne SA, 00-950 Warszawa, ul. Mysia 2, POLAND
> -=====================Uwaga! Zmiana numerów telefonicznych=====================
>
> _______________________________________________
> rt-users mailing list
> rt-users at lists.fsck.com
> http://lists.fsck.com/mailman/listinfo/rt-users
>
--
http://www.bestpractical.com/products/rt -- Trouble Ticketing. Free.
More information about the rt-users
mailing list