[rt-users] RT2 and DBI problems

Presciliano dos Santos Neto psneto at telepar.com.br
Wed Nov 28 16:38:02 EST 2001

Hello !

I have installed RT2, checked all the documentation but I can't resolve an
issue with DBI. I think the following lines describes the problem better
than my poor english :-)
I know DBI and Apache::DBI are diferent modules, and I think somebody is
calling the wrong one. Any help ?

Thanks in advance,


------ I've installed all the RT2 dependencies with CPAN, and Apache::DBI
again by hand ...

cpan> install DBI
DBI is up to date.

cpan> install Apache::DBI
Apache::DBI is up to date.

cpan> exit
Lockfile removed.

------- http.conf
<VirtualHost *>
    DocumentRoot /usr/local/rt2/WebRT/html
    ServerName security.telepar.net.br
    PerlModule Apache::DBI
    PerlFreshRestart On
    PerlRequire /usr/local/rt2/bin/webmux.pl
    <Location />
        SetHandler perl-script
        PerlHandler RT::Mason

------ httpd loads fine

[root at pinguim /root]# /usr/local/apache/bin/apachectl restart
/usr/local/apache/bin/apachectl restart: httpd restarted

------ Tried to load RT2 page in a browser. Received the Internal Server 500

[root at pinguim /root]# tail /usr/local/apache/logs/error_log 
[Wed Nov 28 17:08:42 2001] [notice] SIGHUP received.  Attempting to restart
[Wed Nov 28 17:08:42 2001] [notice] Apache/1.3.20 (Unix) PHP/4.0.6
mod_perl/1.26 configured -- resuming normal operations
[Wed Nov 28 17:08:56 2001] [error] Can't locate object method "connect" via
package "Apache::DBI::connect" at
/usr/lib/perl5/site_perl/5.6.0/i386-linux/DBI.pm line 420.

[root at pinguim /root]# find / -name DBI.pm

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