[rt-users] resolving tickets with 2.0.9?

Sheeri Kritzer awfief at usg.tufts.edu
Fri Nov 30 15:36:11 EST 2001


I upgraded to 2.0.9 from 2.0.8, and now I can't seem to resolve tickets.  
I'm running it under solaris 5.8, sun4u sparc, on an ultra 250, with a 
mysql backend.  I do have "ModifyTicket" privileges on all queues.  

I can't seem to change any statuses, in fact, except when creating the 
ticket. 


-- 
Sheeri Kritzer
Systems Administrator
University Systems Group
Tufts University
617-627-3925
sheeri.kritzer at tufts.edu





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