[rt-users] Reference information missing after upgrade

Christian Gilmore cgilmore at tivoli.com
Fri Nov 30 18:14:58 EST 2001


Yup. That was it. I had a different organization in my development version
of config.pm.

Thanks,
Christian

> -----Original Message-----
> From: Jesse Vincent [mailto:jesse at bestpractical.com]
> Sent: Friday, November 30, 2001 2:14 PM
> To: Christian Gilmore
> Cc: RT Users Mailing List (E-mail)
> Subject: Re: [rt-users] Reference information missing after upgrade
>
>
> At a guess, the $Organization changed....I belive that's used
> as a key for
> the relationships URIs
>
>
> On Fri, Nov 30, 2001 at 11:19:07AM -0600, Christian Gilmore wrote:
> > Heya. I'm in the midst of upgrading from 2.0.4 to 2.0.9.
> I'm testing the
> > upgrade on a development host first, so my production
> environment is still
> > 2.0.4. Some of the last tickets I modified included
> references to each
> > other. I dumped the rt2 database this morning from
> production and loaded
> > it into dev. I then ran a 'make update' in dev. The dev
> version of rt was
> > 2.0.8. All seems well except the references have
> disappeared from the web
> > ui. Any ideas what might be the culprit?
> >
> > Thanks,
> > Christian
> >
> > -----------------
> > Christian Gilmore
> > Team Lead
> > Web Infrastructure & Tools
> > IBM Software Group
> >
> >
> > _______________________________________________
> > rt-users mailing list
> > rt-users at lists.fsck.com
> > http://lists.fsck.com/mailman/listinfo/rt-users
> >
>
> --
> http://www.bestpractical.com/products/rt  -- Trouble Ticketing. Free.
>





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