[rt-users] Need to create new scrip

[Christian Gilmore]

I need to create a new scrip to perform a non-standard action on a
non-standard condition. How do I create these actions and conditions?
Unfortunately, the external doc is still blank on this topic.

I took a peak at contrib and might have an idea with the QueueChange
condition, but I've less of an idea with actions. Still, there are keys to
hashes referenced in QueueChange whose possible values I've no idea.

Thanks,
Christian

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Christian Gilmore
Team Lead
Web Infrastructure & Tools
IBM Software Group