[rt-users] Where to customize templates?

[Feargal Reilly]

Rich West <Rich.West at wesmo.com> wrote:

RW> I've finally taken the plunge and installed RT2. I went through the
RW> "sundry" of perl modules and got the CLI up and running without a problem.
RW> 
RW> I attacked the WebGUI and got that up and running with some ease.
RW> However, when I click on the queue to get a current listing of all items
RW> in the queue, I get a "Mason Error" stating that it cannot find
RW> "FreezeThaw.pm", and it shows the current @INC.
RW> 
RW> After some investigation, it's obvious why it isn't finding it... the
RW> default MLDBM installation goes into /usr/lib/perl/site_perl/5.6.1/MLDBM
RW> which isn't in the @INC.
RW> 
RW> So, this is going to sound stupid, but I figure I will ask anyhow.. How
RW> can I correct this problem? I've re-installed MLDBM, but the default
RW> installation is the same. Is there a way to tell RT exactly where to
RW> find FreezeThaw.pm?

When you're building a module, if it's installing to the wrong place,
you can change this with
perl Makefile.PL PREFIX=/usr/foo/bar

RW> 
RW> Thanks!
RW> -Rich
RW> 
RW> 
RW> _______________________________________________
RW> rt-users mailing list
RW> rt-users at lists.fsck.com
RW> http://lists.fsck.com/mailman/listinfo/rt-users
RW> 


-- 
Feargal Reilly,
Systems Administrator,
The CIA.