[rt-users] Adding "on the fly" Cc's

Rehan van der Merwe Rehan at nha.co.za
Fri Oct 5 05:43:05 EDT 2001


Hi everyone,

When commenting/replying, I sometimes want to add a once-off Cc to the
ticket, eg. to get approval from a manager, but I dont want to make him a
watcher for the ticket.  (sort of the same functionality as in RT1)

Has anyone added a Cc field to the Update.html form?  What other files would
need altering?

I appreciate you pointing me in the right direction.

Rehan van der Merwe




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