[rt-users] Comment email address

[John DeBerry]

Hello, everyone!

I have an interesting problem. I'm setting up our RT to handle emailed
comments, but I think I'm not doing something correctly. Here's the
situation:

In our config.pm file, we have this:

  $CorrespondAddress='requests\@ourdomain.com';
  $CommentAddress='rt-comment\@ourdomain.com';

In the main queue's configuration in RT, we have the comment email address
set to 'rt-comment at ourdomain.com'.

There is a ticket owned by person A. If person B adds a comment to it, RT
sends an email with the comment to A. However, the from (and reply-to)
address for the email is STILL 'requests at townnnews.com' - what we had it set
to before.

I've stopped and then started Apache since I made the config.pm changes...

Am I missing something? :)

John DeBerry