[rt-users] [fwd] Multiple instances of rt2 under one apache server.

Jesse Vincent jesse at bestpractical.com
Wed Oct 10 21:01:50 EDT 2001 

*sheepish grin*
Er. right.  Thanks. I'll fix up the docs.

	-j


On Thu, Oct 11, 2001 at 10:54:27AM +1000, Adam Clarke wrote:
> Jesse,
> 
> Is the module you refer to actually mod_proxy rather than mod_proxypass in
> which you need to enable the the "ProxyPass" Directive?
> 
> I did quick hunt on google and there are very few references to
> mod_proxypass (your site being the most popular).
> 
> If so then this bit of doco
> http://fsck.com/projects/rt/docs/2.0/manual.html#using_a_seperate_webserver_
> with_
> probably needs a minor correction also.
> 
> Cheers
> Adam
> ----- Original Message -----
> From: "Jesse Vincent" <jesse at bestpractical.com>
> To: "Adam R Prato" <arp-rt2 at metachar.net>
> Cc: <rt-users at lists.fsck.com>
> Sent: Thursday, October 11, 2001 10:23 AM
> Subject: Re: [rt-users] [fwd] Multiple instances of rt2 under one apache
> server.
> 
> 
> > mod_perl isn't compartmentalized within vhosts.  what you want to do
> > is to set up each seperate RT instance on its own apache httpd running
> > on a high port bound to localhost. Then use mod_proxypass to pass
> > connections off to the right subserver.  Or use the fastcgi handler.
> >
> > -j
> >
> >
> > On Wed, Oct 10, 2001 at 06:27:49PM -0400, Adam R Prato wrote:
> > > Hi there.
> > >
> > > I've recently set up RT2. I've been through the docs, and the faq,
> > > which so far is a bit sparse, but the mailing lists make up for that.
> > >
> > > I work for the IT group for a bank. We have different groups within the
> bank
> > > that deals with "requests". Lets say for example: IT systems, IT
> development,
> > > Facilities, and Operations. Each group will have their own
> administrative
> > > users, and each will have their own group of queues for assigning new
> tasks.
> > >
> > > To accomodate this, I've layed out the configuration as follows
> > >
> > > - unpack the RT software to /TOP/src
> > > - from /TOP/src, install the software for the SITE:
> > >
> > >   make install RT_PATH=/TOP/SITE DB_DATABASE=rt2_SITE
> > >
> > > (where SITE is systems, development, facilities, operations, etc)
> > >
> > > What I now need to do is to be able to get apache's configuration to
> support
> > > each of these sites. I tried two methods:
> > >
> > > - set up a virtualhost for request.domain.com. DocumentRoot for the
> vhost is
> > >   /TOP. Set up <Location> containers for each SITE under /TOP. Within
> the
> > >   location containers, I've added the perl handlers and external
> > >   authentication.
> > >
> > > [ SNIP ]
> > > <VirtualHost X.X.X.15>
> > >     DocumentRoot /TOP
> > >     ServerName request.ccmc.commerzbank.com
> > >     <Directory />
> > >         Order deny,allow
> > >         Deny from all
> > >         Allow from X.X.*,Y.Y.*,Z.Z.*
> > >     </Directory>
> > > </VirtualHost>
> > > <VirtualHost X.X.X.15>
> > >     DocumentRoot /TOP
> > >     ServerName request.domain.com
> > >     <Directory />
> > >         Order deny,allow
> > >         Deny from all
> > >         Allow from 190.20.*,10.196.*,10.197.*
> > >     </Directory>
> > >     <Location /demo>
> > >         PerlModule Apache::DBI
> > >         PerlFreshRestart On
> > >         SetHandler perl-script
> > >         PerlHandler RT::Mason
> > >         PerlRequire /TOP/demo/bin/webmux.pl
> > >         AuthName "Request System Authentication"
> > >         AuthType Basic
> > >         PerlSetVar myPDC PDC
> > >         PerlSetVar myBDC BDC
> > >         PerlSetVar myDOMAIN DOMAIN
> > >         PerlAuthenHandler Apache::AuthenSmb
> > >         require valid-user
> > >     </Location>
> > >     <Location /systems>
> > >         PerlModule Apache::DBI
> > >         PerlFreshRestart On
> > >         SetHandler perl-script
> > >         PerlHandler RT::Mason
> > >         PerlRequire /TOP/systems/bin/webmux.pl
> > >         AuthName "Request System Authentication"
> > >         AuthType Basic
> > >         PerlSetVar myPDC PDC
> > >         PerlSetVar myBDC BDC
> > >         PerlSetVar myDOMAIN DOMAIN
> > >         PerlAuthenHandler Apache::AuthenSmb
> > >         require valid-user
> > >     </Location>
> > >     [SNIP]
> > > </VirtualHost>
> > > [SNIP]
> > >
> > > Using this configuration (plus mods to each config.pm to handle the
> MasonRoot
> > > and WebExternalAuth along with the other site specific configs), I'm
> able to
> > > point to the url http://request.domain.com/demo/WebRT/html/index.html to
> get
> > > to the demo request system. Unfortunately, I cannot get to system,
> facilities
> > > or development. When I start apache I get the following output:
> > >
> > > Subroutine SetContentType redefined at /TOP/facilities/bin/webmux.pl
> line 88.
> > > Subroutine CGIObject redefined at /TOP/facilities/bin/webmux.pl line 93.
> > > Subroutine handler redefined at /TOP/facilities/bin/webmux.pl line 122.
> > > Subroutine SetContentType redefined at /TOP/operations/bin/webmux.pl
> line 88.
> > > Subroutine CGIObject redefined at /TOP/operations/bin/webmux.pl line 93.
> > > Subroutine handler redefined at /TOP/operations/bin/webmux.pl line 122.
> > > Subroutine SetContentType redefined at /TOP/systems/bin/webmux.pl line
> 88.
> > > Subroutine CGIObject redefined at /TOP/systems/bin/webmux.pl line 93.
> > > Subroutine handler redefined at /TOP/systems/bin/webmux.pl line 122.
> > >
> > > Also, when I try to get to any of the other sites, I get this error in
> the
> > > apache error log:
> > >
> > > [Wed Oct 10 16:06:42 2001] [warn] [Mason] Cannot resolve file to
> component: /TOP/operations/WebRT/html/index.html (is file outside component
> root?)
> > >
> > > My assumption, based on the fact that each "require webmux.pl" generates
> a
> > > "redefined" error, is that the first (demo) rt2 instance is the only
> instance
> > > that is used. This would also explain why the html for the other site is
> > > considered "outside the component root".
> > >
> > > I've also tried using separate virtualhosts for each instance, but no
> dice. I
> > > get the same errors about webmux.pl. Thus I suspect its soemthing that
> perl is
> > > doing thats keeping this from happening.
> > >
> > > Note that the /TOP contains some html that allows people to select which
> > > instance they want. I dont have this as the document root because I need
> to
> > > allow non-users (guest users) to select the url that will allow them to
> > > request a new task, and not all requesters are users. Thus the
> authentication
> > > is done on the <Location> which is under the document root.
> > >
> > > Is there an issue preventing me from running multiple RT instances under
> the
> > > same apache configuration? Am I just doing something very wrong?
> > >
> > > Any ideas would be greatly appreciated.
> > >
> > > Adam
> > >
> > > p.s. this is rt2.0.8, perl 5.6.0, apache 1.3.20, mod_perl 1.26, and all
> the
> > > perl modules listed in "make testdeps" for rt2.0.8
> > >
> > > _______________________________________________
> > > rt-users mailing list
> > > rt-users at lists.fsck.com
> > > http://lists.fsck.com/mailman/listinfo/rt-users
> > >
> >
> > --
> > http://www.bestpractical.com/products/rt  -- Trouble Ticketing. Free.
> >
> > _______________________________________________
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> >
> 
> 

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