FW: [rt-users] Can I do this?

[Rehan van der Merwe]

Hi Richard, Henning,

I am looking at doing the exact same modification.  I am a bit lost on the
Mason stuff, but slowly getting there and will keep you posted.  Please do
the same.

Jesse, or someone,
It would be much appreciated if you could give some pointers as to where,
other than Update.html, I should look.  I realize this is a very broad
question, but I will ask them more specifically as I go along.  Any help
appreciated.

Thanks,

Rehan van der Merwe



-----Original Message-----
From: Richard Soderberg [mailto:richard.soderberg at databuilt.com]
Sent: Monday, October 15, 2001 5:20 PM
To: Henning Wackernagel
Cc: rt-users at lists.fsck.com
Subject: RE: [rt-users] Can I do this?


I'm looking at WebRT/html/Ticket/Update.html, which specifies

<FORM ACTION="Display.html" METHOD=POST  enctype="multipart/form-data">

for the form elements that provide the Comments functionality.  If you
added a new INPUT to Update.html, you could modify
WebRT/html/Ticket/Display.html to detect that new form element and send
the email to the user for only that comment.

(a tip: when modifying WebRT/html/Ticket/Update.html, save your
modifications to local/WebRT/html/Ticket/Update.html)

I don't believe that this would require modifying any of the lib/RT/*.pm
files, especially if there's an email function exposed somewhere that
you could harness to make it do this.

Jesse, would this be a feature that would be useful to RT in general?

R.

> -----Original Message-----
> From: rt-users-admin at lists.fsck.com
> [mailto:rt-users-admin at lists.fsck.com]On Behalf Of Henning Wackernagel
> Sent: Monday, October 15, 2001 11:07 AM
> To: rt-users at lists.fsck.com
> Subject: [rt-users] Can I do this?
> 
> 
> If a comment is added to a ticked the writer wants to send 
> this comment
> to an other person (E-Mail). He want not to add this person to the
> watchers to this ticket, only for this comment. Is there a 
> Posibility to
> add the E-Mail address to a comment?
> 
> If someone opens a comment in a ticket he can change the watchers but
> only for the commplete ticket.
> 
> We use RT 2.0.8.
> 
> Tanks,
> -- 
> Henning Wackernagel
> Netzwerkadministration
> Schlund + Partner AG
> Erbprinzenstr. 4 - 12   Mail: wackernagel at schlund.de
> 76133 Karlsruhe         Tel:  0721 / 91374-0
> 
> _______________________________________________
> rt-users mailing list
> rt-users at lists.fsck.com
> http://lists.fsck.com/mailman/listinfo/rt-users
> 

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