[rt-users] Tickets Status never change.

[Jesse Vincent]

That was fixed in a recent release. What rev are you running?


On Fri, Oct 19, 2001 at 01:47:10PM -0300, Rodolfo Sikora wrote:
> I'm using RT2 for 1 month.
> Everything works well but my tickets never change the status, and this take a lot of time.
> Every day about 300/400 tickest are created, and the tickets resolved or stalled never change to open when someone replies them.
> am I doing something wrong? Should I configure some kind of scrips?
> 
> Thanks
> 
> Rodolfo Sikora - Dpto. Técnico - Analista
> INOVA Tecnologias Ltda, Brasil
> http://www.inova.com.br
> 
> 
> 
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