[rt-users] Problem with e-mail gateway (RT version 2.0.8)

[Jesse Vincent]

That really looks like an RT 1.0.x error message.  Are you sure 
you ran newaliases?  Are you sure that /etc/mail/aliases is the right file?
(Sometimes you want /etc/aliases)




On Mon, Oct 22, 2001 at 12:42:17PM -0400, Dave Thompson wrote:
> I am having some problems with the e-mail gateway for RT version 2.0.8.
> I upgraded from RT version 1, which seemed to work properly in terms of
> receiving an e-mail at the rt at domain address and creating a new ticket
> in the queue specified in /etc/mail/aliases.  However, under version
> 2.0.8, sending an e-mail to the rt alias (yes, I am pointing to the
> correct version of RT) causes RT to reply with the following:
> 
> >There has been an error:
> >There has been an error with your request:
> >
> >
> >Your message is reproduced below:
> >
> >...
> 
> What am I doing wrong here?
> 
> Any help would be greatly appreciated.  Thanks in advance!
> 
> --Dave Thompson
>   dthompson at hhnetwk.com
> 
> 
> 
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