[rt-users] Upgrade 2.0.4 -> 2.0.8 and user rights

[Jesse Vincent]

Oh. wow! Thanks for the great debugging. That was a change between 2.0.4 and 2.0.8, yes. Andyou're not the only one who'd been seeing the bug manifest. 
But I know how to make it better. it should be fixed in 2.0.9

Status is the sort of thing that shouldn't necessarily be public, but I can
do the right thing in the code so this check doesn't break because of it.


	Thanks,
	Jesse

On Wed, Oct 24, 2001 at 06:09:21PM +0200, Rafael Corvalan wrote:
> Hello everybody,
> 
> Since the upgrade from 2.0.4 to 2.0.8 I have a new "change status from
> open to open" transaction created for each correspondance sent by a
> requestor, and this for EVERY ticket.
> 
> After some debugging, I see that the piece of code that reopens a ticket
> when it's not "open" or "new", call the method "$self->Status", but
> debugging this method shows me that a check is done on the right
> "ShowTicket":
> 
> $ = RT::Ticket::CurrentUserHasRight(ref(RT::Ticket), 'ShowTicket')
> called from file `/opt/rt2/lib/RT/Ticket.pm' line 2811
> @ = RT::Ticket::_Value(undef, ref(RT::Ticket), 'Status') called from
> file `/usr/lib/perl5/site_perl/5.6.0/DBIx/SearchBuilder/Record.pm' line
> 406
> @ = DBIx::SearchBuilder::Record::AUTOLOAD(ref(Term::ReadLine::Gnu::Var),
> undef, ref(RT::Ticket)) called from file `./rt-mailgate' line 290
> 
> The Requestor does not have the "ShowTicket" ACL set.
> 
> So, $Ticket->Status returns undef. Returning undef, the checks
> status="open" or status="new" fail and a transaction is created to set
> the status to "open".
> 
> My questions:
> 
> 1) Is there a difference in this point of view between 2.0.4 and 2.0.8?
> 2) Any ideas? I could set the right "ShowTicket" to the Everyone (so
> everyone can send a correspondance regarding any ticket) but it seems to
> be a bad solution
> 3) Sould it be more logical that this kind of fields be "public"
> 
> Thanks
> Rafael
> 
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