[rt-users] Multiple attachments on one email

[Joel Smith]

At 1:58 pm -0500 31/10/01, Jesse Vincent wrote:
>That doesn't sound right.  how big was the second attachment?
>

I have had problems with attachments not appearing, but the name of 
the attachment appearing in the text of the message. But the missing 
attachments for me are small (<100k). I posted some more info on this 
in 
<http://lists.fsck.com/pipermail/rt-users/2001-October/004856.html>, 
but there haven't been any replies to this at the moment. I am also 
currently using 2.0.7.

Cheers,

Joel

>On Wed, Oct 31, 2001 at 10:06:10AM -0800, Russ Johnson wrote:
>>  I've just noticed something on 2.0.7.
>>
>>  We had someone send an email that contained two attachments.
>>
>>  The first attachment was included with the ticket in the database.
>>
>>  The second attachment name is included in the ticket body, but the
>>  attachment itself is not attached to the ticket.
>>
>>  I've verified that the sender did in fact send two attachments, and both
>>  made it to us. The email goes to both RT and a secondary email address.
>>  The same email at the secondary email address has both attachments.
>>
>>  It appears that RT didn't attach the second attachment.
>>
>>  If so, this doesn't sound like correct behavior.
>>
>>  Ideas?
>>
>>  --
>>  "The power to untie is stronger than the power to 
>>tie."                        
>>                                                                                
>>  Well, yeah, otherwise my shoes would tie 
>>themselves.                           
>>                                                                                
>> 
>>---                                                                            
>>                                                                                
>>  Russ 
>>Johnson                                                                   
>>  Stargate 
>>Online                                                                
>>                                                                                
>> 
>>http://www.dimstar.net                                                         
>> 
>>telnet://telnet.dimstar.net                                                    
>>  ICQ: 3739685:Airneil
>>
>>
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>
>--
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>
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Joel Smith
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