[rt-users] different identifications of tickets

Simon Woodward simon at onyx.net
Tue Sep 4 08:52:32 EDT 2001


Does anyone know of a way to get RT to identify itself differently
depending on the queue ?

We have 2 operations here, which for cutomer and support purposes need
to be identified individually, ie the [ticket.domain.com #250] assigned
number is fine for most stuff, but for one queue we want
[ticket.otherplace.net #350] to be displayed. Other than running 2
systems, has anyone found a way of doing this ?

Thanks,

Simon.





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