[rt-users] 2.0.6 upgrade problems (rt-mailgate)

Derek Fage derek.fage at foreshore.net
Tue Sep 4 13:22:19 EDT 2001


Hi there,

I've just upgraded from 2.0.5_03 to 2.0.6, but now I canno submit tickets by
email.

   ----- Transcript of session follows -----
Use of uninitialized value in pattern match (m//) at
/usr/local/rt2/lib/RT/Handle.pm line 36.
Can't write to '/usr/local/rt2/tmp/rt.log.5275.8': Permission denied at
/usr/local/lib/perl5/site_perl/5.6.1/Log/Dispatch/File.pm line 69.
554 5.3.0 "|/usr/local/rt2/bin/rt-mailgate --queue Support --action
correspond"... unknown mailer error 13

I'm sure it's a permissions problem, but I'm not sure what to do to fix it.

Help would be _really_ appreciated.

Cheers,

Derek...


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