[rt-users] tech not getting email

Wed Sep 5 06:33:37 EDT 2001

All mailing operations are goverened by "scripts". You will need to setup a 
script to notify owner. Maybe on status change? (we don't do this here, so I 
haven't tested a suitable event).

see http://www.fsck.com/projects/rt/lists.html for lists/doc/etc...

Yan
----  On 4 Sep 2001, at 16:22, Betty Chung wrote:  ----

> This is a multi-part message in MIME format.
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> 
> Hi,
> 
> Post a slip and assign to a tech.  The tech do not get an email=20
> 
> Anyone know how to fix this?
> 
> 
> How do you search the maillist?
> 
> 
> Thank you
> BC
> 
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> <!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.0 Transitional//EN">
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> <META content=3D"text/html; charset=3Diso-8859-1" =
> http-equiv=3DContent-Type>
> <META content=3D"MSHTML 5.00.2920.0" name=3DGENERATOR>
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> <BODY bgColor=3D#ffffff>
> <DIV> </DIV>
> <DIV><FONT face=3DArial size=3D2>Hi,</FONT></DIV>
> <DIV> </DIV>
> <DIV><FONT face=3DArial size=3D2>Post a slip and assign to a tech.  =
> The tech do=20
> not get an email </FONT></DIV>
> <DIV> </DIV>
> <DIV><FONT face=3DArial size=3D2>Anyone know how to fix =
> this?</FONT></DIV>
> <DIV> </DIV>
> <DIV> </DIV>
> <DIV><FONT face=3DArial size=3D2>How do you search the =
> maillist?</FONT></DIV>
> <DIV> </DIV>
> <DIV> </DIV>
> <DIV><FONT face=3DArial size=3D2>Thank you</FONT></DIV>
> <DIV><FONT face=3DArial size=3D2>BC</FONT></DIV></BODY></HTML>
> 
> ------=_NextPart_000_07D2_01C1355D.DBD67460--
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> 
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-- 
Yan Fitterer
IT Manager, Royal Academy of Music
E-mail : y.fitterer at ram.ac.uk
Phone (+44) 20 7873 7365 Fax (+44) 20 7873 7364