[rt-users] long lines on email submission...

Ayan R. Kayal ayan.kayal at yale.edu
Thu Sep 6 15:08:17 EDT 2001


I am using a web-based form for users to input tickets into RT. Basically,
they input a subject and details of their problem, and the webpage emails
into the RT system according to whatever queue the problem should be in.
However, whenever a user submits a ticket, no line breaks are inserted into
the message they write, requiring the watchers to scroll to the right to see
what the user wrote. Does anyone know of an easy fix for this?

O-                         ~ARK





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