[rt-users] v2.0.6 Browser caching problems

[Andrew Yager]

Hi Jesse,

Would it be possible to get that expires header built into the next 
release of RT web UI? We did some limited customization of our UI, but 
when we installed RT-2-0-6, we had to remove it all, re-install and then 
re-customise to actually make the browser realize that there had been a 
change (it didn't even revert back to the default 2.0.6 pages, even 
though the files had been replaced & restarting the server did nothing).

Thanks,

Andrew

On Friday, September 7, 2001, at 01:52  AM, Jesse Vincent wrote:

>
> Derek:
>
> 	Try inserting this line in WebRT/Elements/Header.  If that
> makes it better with IE5, I'll drop this into 2.0.7.
>
>
> 	-j
>
>
>
> On Thu, Sep 06, 2001 at 05:09:08PM +0200, Benjamin Boksa wrote:
>> Hi Derek!
>>
>> I had the same problem on several webpages I made when IE 5.5 came out.
>>
>> I solved it in a very simple way: I just send an expiration date with 
>> the
>> http-header which is some years in the past. You can do this with 
>> mod_perl
>> or by putting:
>>
>> <META HTTP-EQUIV="expires" CONTENT="Wed, 26 Feb 1997 08:21:57 GMT">
>>
>> in the HTML-code.
>>
>> That should fix the problem with IE 5.5, as it forces the browser to 
>> reload
>> the page every time the page is visited.
>>
>> I hope this helped you solve your problem.
>>
>> Regards,
>>
>> Benjamin Boksa
>>
>>
>>> Hi there,
>>>
>>> We seem to have a problem where when we click on links we are getting 
>>> cached
>>> versions of the pages, and have to hit F5 to refresh (IE 5.5).
>>>
>>> Is there some sort of setting within RT (or Apache) we can set to 
>>> stop this
>>> happening?
>>>
>>> Regards,
>>>
>>> Derek...
>>>
>>>
>>>
>>> ***********************************************************************
>>> *******
>>> *********
>>> Any views expressed in this message are those of the individual 
>>> sender,
>>> except where the sender states them to be the views of Foreshore 
>>> Limited.
>>>
>>> This e-mail is intended only for the individual or entity to which it 
>>> is
>>> addressed and contains information that is private and confidential. 
>>> If
>>> you are not the intended recipient you are hereby notified that any
>>> dissemination, distribution or copying is strictly prohibited. If you
>>> have received this e-mail in error please delete it immediately and
>>> advise us by return e-mail to hostmaster at foreshore.net
>>>
>>> _______________________________________________
>>> rt-users mailing list
>>> rt-users at lists.fsck.com
>>> http://lists.fsck.com/mailman/listinfo/rt-users
>>>
>>
>>
>>
>> --
>> Benjamin Boksa
>> b.boksa at sidebysite.de
>>
>> side by site GmbH & Co. KG
>> Druckgestaltung & Webdesign
>>
>> Barbarastr. 3-9 (Block 6)
>> D-50735 Koeln
>>
>> Telefon: +49 221 2790964
>> Telefax: +49 221 2790965
>>
>> http://www.sidebysite.de/
>>
>>
>> _______________________________________________
>> rt-users mailing list
>> rt-users at lists.fsck.com
>> http://lists.fsck.com/mailman/listinfo/rt-users
>>
>
> --
> http://www.bestpractical.com/products/rt  -- Trouble Ticketing. Free.
>
> _______________________________________________
> rt-users mailing list
> rt-users at lists.fsck.com
> http://lists.fsck.com/mailman/listinfo/rt-users
>

_________________
Andrew Yager
Real World Technology Solutions
Real People Real SolUtions™
ph: (02) 9945 2567 fax: (02) 9945 2566
mob: 0405 15 2568
http://www.rwts.com.au/
_________________