[rt-users] Notify requestor upon assignment

Jesse Vincent jesse at bestpractical.com
Fri Sep 7 19:42:14 EDT 2001


You want the OwnerChange scrip from rt's contrib directory.


On Fri, Sep 07, 2001 at 09:33:36AM -0700, Russ Johnson wrote:
> Is there a way to notify the requester upon assignment to an owner, or at 
> least get close?
> 
> I was thinking something like
> 
> OnTransaction NotifyRequestors with Transaction.
> 
> But I'm not sure if that's appropriate...
> 
> 
> Russ Johnson
> Stargate Online
> 
> http://www.dimstar.net
> telnet://telnet.dimstar.net
> ICQ: 3739685
> 
> 
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