[rt-users] emails not being sent...

[Ayan R. Kayal]

Here's the sendmail log entry (first I tried sendmail, currently using
sendmailpipe; this is with sendmailpipe):

Sep  8 00:46:02 sbpc01 sendmail[6656]: NOQUEUE: localhost.localdomain
[127.0.0.1] did not issue MAIL/EXPN/VRFY/ETRN during connection to MTA
Sep  8 00:46:03 sbpc01 sendmail[6657]: f884k2B06657: from=apache, size=1333,
class=-60, nrcpts=1, msgid=<rt-740-3197.10.14682098738$
Sep  8 00:46:03 sbpc01 sendmail[6659]: f884k2B06657: to=***@***.***,
ctladdr=apache (503/504), delay=00:00:01, xdelay=00

The last two are the normal two lines that say the email was sent to the
requestor. But it's not being sent to the Watchers, as you can see. It used
to when I was testing this RT set up, but now that it's gone live, it
stopped doing so.

O-                         ~ARK

> -----Original Message-----
> From: rt-users-admin at lists.fsck.com
> [mailto:rt-users-admin at lists.fsck.com]On Behalf Of Ayan R. Kayal
> Sent: Friday, September 07, 2001 5:13 PM
> To: rt-users at lists.fsck.com
> Subject: [rt-users] emails not being sent...
>
>
> So I have scrips globally set up as such:
>
> OnCorrespond NotifyRequestors with template Correspondence
> OnQueueChange NotifyAdminCcs with template Transaction
> OnResolve NotifyRequestors with template Resolved
> OnCreate NotifyAdminCcs with template Transaction
> OnCreate AutoreplyToRequestors with template Autoreply
>
> And yet, it appears that all the Requestor emails are being sent
> (according
> to my tests and the sendmail logs), but very few of the AdminCC ones are
> going out (many people haven't gotten any emails at all, according to
> reports, and the log shows minimal emails being sent out to AdminCCs). Any
> ideas?