[rt-users] v2.0.6 Browser caching problems

[Andrew Yager]

The only thing I found worked was deleting all the WebRT files & 
installing & modifying again.

Andrew

On Monday, September 10, 2001, at 01:34  AM, Adriaan Peeters wrote:

>>> What I find strange is that it doesn't update when I re-install, but 
>>> if
>>> I go in and physically change one of the files, it updates that file -
>>> but only that file.
>>> ... I find this strange (and I think it must be something to do with
>>> mod_perl or apache) - seeing as any of the other files (eg footer 
>>> file),
>>> still retain their pre-update form...
>>>
>>> Let me try and be more specific... (just in case that makes no sense)
>>>
>>> We have modified the header file to be more personalized to our 
>>> company.
>>> When we re-installed RT 2.0.6, all of our files were replaced (we 
>>> backed
>>> them up before hand). However, the update did not appear on the 
>>> website.
>>> When I went in, and updated the header file, the header file changed,
>>> but none of the other files (eg footer) did.
>>>
>>> If I went in and updated the footer file to include different content,
>>> it got updated then.
>>
>> I suspect you're running into the fact that mason's cache uses the 
>> modtime
>> on templates to decide when to update its cached copies.
>>
>
> And how can this be resolved ?  I have the same problem, and I did stop 
> and
> start apache, but I still get the old html code in my browser, it only
> changes when I change a WebRT .html file.
>
> In short: when I stop & start apache, the new RT2 files are _not_ 
> loaded and
> the previous version is still displayed.  When I change a RT2 file, 
> that new
> output is shown, but the other, not changed files still output as the
> previous version.
>
> Regards,
> Adriaan Peeters
>

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