[rt-users] Filter by Subject or by Content, using negation

Jesse Vincent jesse at bestpractical.com
Mon Sep 10 19:51:48 EDT 2001


It's a bug in Tickets.pm. It'll be fixed in 2.0.8


On Tue, Aug 21, 2001 at 03:56:44PM +0200, Rafael Corvalan wrote:
> Hello
> 
> I want to filter by subject using the negations "isn't" or "doesn't
> contain" but they seem to be unimplemented.
> In the code (Tickets.pm), Subject is of type STRING, and for STRINGs, we
> only do something if the OPERATOR is "=" or "LIKE", but not if the
> OPERATOR is "!=" or "NOT LIKE".
> Am I wrong?
> 
> If I want to filter by content.. how does it work? Is there a OR between
> all the contents of all the transactions related to the ticket? If I
> want to filter tickets containing a string, it works OK.
> But what does it mean if I ask "Content doesn't match XXX"? The
> condition must be true for all the transactions ar just for one?
> 
> Thanks
> Rafael
> 
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