[rt-users] Blank content on correspondences

[Jesse Vincent]

If the first version of RT you installed was before 2.0.6, your templates
don't use the new Transaction->Content method, but instead probably use
Transaction->Message->First->Content, which won't work as well.


On Wed, Sep 12, 2001 at 01:49:20PM -0500, John DeBerry wrote:
> Hello,
> 
> Recently we've been experiencing blank contents in the emails sent out by RT
> 2.0.6. Either it will be completely blank, or if it's an Admin-type template
> it will only have the standard link to the ticket at the top.
> 
> Has anyone else experienced this? I can't seem to find a common thread with
> the problems. Let me know if I've not given enough information.
> 
> Thank you,
> 
> John
> 
> 
> 
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