[rt-users] Possible bug with keywords
Martin Schapendonk
martin at schapendonk.org
Fri Sep 14 04:35:47 EDT 2001
On Fri, 14 Sep 2001, Stuart Campbell wrote:
# When I change a tickets queue, it loses it's keywords, even if the new queue
# has the same keyword lists!?
I think this is correct behavior.
Somebody correct me if I'm wrong:
- A queue has tickets
- A queue can have keywords
- The keywords in a queue can be assigned to a ticket in that queue
- A queue change of a ticket loses all keywords, because the keywords
were connected to the other queue. If the other queue has the same
keywords or not is irrelevant.
Martin
--
Martin Schapendonk, martin at schapendonk.org, Phone: +31 (0)6 55770237
Student Information Systems and Management at Tilburg University
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