[rt-users] bulk change ownership
Darren Grabowski
drg at verio.net
Wed Sep 19 17:23:54 EDT 2001
Damian Gerow is quoted as saying:
>
> >Is there a way I can bulk change ownership of tickets? I thought being a
> >superuser I could do this, but I found out I can't.
>
> Have you checked out the commandline?
>
> The other option is to do a search in the GUI, then do an "Update all these
> tickets at once."
I guess I should clarify, I need to be able to change the owner from one tech
to another tech. Right now the only way I can see to do that is to have my
tech steal the tickets individually.
darren
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