[rt-users] Automatic owner allocation

[Rehan van der Merwe]

I think this was briefly touch on earlier, but not much.

At the moment, all requests via email is set as owner=Nobody.  
Is there a way to set the owner to a specific user, if the email was sent to
a specified address.  

Essentially what I would want is to email userX at support and automatically
make userX the owner of the ticket.  Naturally this would be the case for
multiple users.

The same would go to automatically allocate it to a specific que if sent to
que at support.

Has anyone got something like this going?  Jesse, if  nothing like this
exists, wouldn't it be great functionality

Thanks in advance.

Rehan van der Merwe