[rt-users] RT::CorrespondAddress.not.set at aslab.com

[Phil Homewood]

Martin Schapendonk wrote:
> That's not the issue. RT sending email with a bogus return address is
> wrong, but RT refusing to record a message because it regards email
> addresses as case sensitive is also wrong.

But email addresses (at least the LHS) may or may not be case
sensitive, it's up to the MTA responsible for the RHS to decide
this.

However, for the majority of cases, RT probably should fold case.
My vote would be for this to be configurable, but default to
being case-insensitive.

Try the following patch to config.pm?


--- config.pm-  Mon Sep 10 14:58:31 2001
+++ config.pm   Fri Sep 21 08:11:31 2001
@@ -136,7 +136,7 @@
     # coming from a subdomain as coming from second level domain
     # foo.com
     #$email =~ s/\@(.*).foo.com/\@foo.com/;
-    return ($email)
+    return lc($email)
 }
 
 # If $LookupSenderInExternalDatabase is defined, RT will attempt to