[rt-users] sessions and external authentication

[Christian Gilmore]

Yep, it was 2.0.6. Regarding RT's root user and external auth, I highly
recommend using RT's local auth when you first bring up the service and
create an account for the user(s) who will be administering the system.
Give these users the superuser privilege, then reconfigure the service to
use external auth.

Regards,
Christian

-----------------
Christian Gilmore
Team Lead
Web Infrastructure & Tools
IBM Software Group


> -----Original Message-----
> From: rt-users-admin at lists.fsck.com
> [mailto:rt-users-admin at lists.fsck.com]On Behalf Of Jesse Vincent
> Sent: Thursday, September 20, 2001 6:03 PM
> To: Paul Rossman
> Cc: rt-users at lists.fsck.com
> Subject: Re: [rt-users] sessions and external authentication
>
>
> Using external authentication, RT has no control over your
> credentials.
> This us the fault of poor browser implementation of http
> authentication.
> 2.0.7 removed the [logout] URL (or was it 2.0.6) because it
> had no effect with External auth.
>
> 	-jesse
>
>
>
>
> On Thu, Sep 20, 2001 at 05:48:28PM -0500, Paul Rossman wrote:
> > Hi again,
> >
> > I'm still having no luck with the external authentication.
> At first, I
> > thought that it may be an issue with Redhat 7.1 rpm installs (perl,
> > apache, etc). So I un-installed perl 560, apache, and all the apache
> > module rpms. Next I downloaded and built by hand apache and perl and
> > mod_perl. All the perl modules are also fresh, tested, seems to be
> > working.
> >
> > Here is most of what is installed now:
> > apache_1.3.20
> > perl-5.6.1
> > auth_ldap-1.6.0
> > mod_perl-1.26
> > DBD-mysql-2.0902
> > rt-2-0-7
> >
> > Everything else is uptodate with cpan. Funny thing - after
> dumping the
> > rpm versions, and building these new versions, I still get the same
> > 'cant logout completely, remembers who you are', but in
> addition I have
> > now lost the 'logout' link when I'm logged in as root to rt2.
> >
> > I should add, that 'root' is not listed in our ldap server, so I've
> > created a web-pass file for simple apache authentication
> for root only.
> >
> > I think I'm going to tinker around with the login script
> and add ldap
> > hooks to it. I'd still like to get the apache auth working
> though, and
> > any help would be great.
>
>
> --
> http://www.bestpractical.com/products/rt  -- Trouble Ticketing. Free.
>
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