[rt-users] Install problems with CLI and FCGI interfaces

[Jesse Vincent]

So. does this happen when you run the cli as root?


On Fri, Sep 21, 2001 at 04:54:57PM -0700, J B Bell wrote:
> Hello,
> 
> I am running Apache 1.3.20 with fastcgi, on a NetBSD 1.5.1_ALPHA
> machine.  The server is running as nobody:nobody.  I get failures with
> both the web and the cli versions of rt--haven't yet tried the mail
> gateway at all.
> 
> Here's the cli error when I try to do "rt" with no arguments:
> 
> Can't locate object method "new" via package "RT::Handle" at
> /local/rt2/lib/RT.pm line 13.
> 
> And in the apache logs:
> 
> Can't locate config.pm in @INC (@INC contains: /local/rt2/etc
> /local/rt2/lib /local/lib/perl5/5.6.1/i386-netbsd
> /local/lib/perl5/5.6.1 /local/lib/perl5/site_perl/5.6.1/i386-netbsd
> /local/lib/perl5/site_perl/5.6.1 /local/lib/perl5/site_perl .) at
> /local/rt2/bin/mason_handler.fcgi line 39.
> BEGIN failed--compilation aborted at /local/rt2/bin/mason_handler.fcgi
> line 39.
> [Fri Sep 21 16:49:50 2001] [error] [client 155.53.12.70] Premature end
> of script headers: /local/rt2/bin/mason_handler.fcgi
> 
> After setting /local/rt2/etc/config.pm to a+r, I get the exact same
> error as with the cli, tellingly.
> 
> Any clues would be much appreciated.
> 
> --JB
> 
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