[rt-users] added new ticket status

[Taylor, Bryant]

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ya I have been wondering the same thing

- -----Original Message-----
From: matthew zeier [mailto:matthew.zeier at thirdcoast.net]
Sent: Monday, September 24, 2001 10:25 AM
To: rt-users at fsck.com
Subject: [rt-users] added new ticket status




How would I go about adding a new ticket status?  Management wants an
'in-progress' status.  I thought this would have been a database
table but
it looks like it's hard coded.

Hard, easy?


- --
matthew zeier - "In mathematics you don't understand things.  You
just
get used to them." - John von Newmann


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