[rt-users] Autoreply vs Notify (scripts not working)

Jesse Vincent jesse at bestpractical.com
Thu Sep 27 22:16:48 EDT 2001


AutoReply is designed to always send mail to the requestor. Notify is designed
to not mail the requestor if the requestor is the one who sent the message.

	-j


On Wed, Sep 26, 2001 at 06:35:29PM +0100, Yan Fitterer wrote:
> Hi,
> 
> All conditions being the same, I create an:
> 
> On Correspondence, AutoreplyToRequestor with Correspondence
> 
> That works. I create an:
> 
> On correspondence, NotifyRequestor with Correspondence
> 
> It doesn't work. No error message in sendmail nor in RT log.
> 
> What am I doing wrong? Tried to check the perms, but to no avail.
> 
> Thanks for any pointers.
> Bye
> Yan
> 
> -- 
> Yan Fitterer
> IT Manager, Royal Academy of Music
> E-mail : y.fitterer at ram.ac.uk
> Phone (+44) 20 7873 7365 Fax (+44) 20 7873 7364
>   
> 
> 
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> 

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