[rt-users] Autoreply vs Notify (scripts not working)
Jesse Vincent
jesse at bestpractical.com
Thu Sep 27 22:16:48 EDT 2001
AutoReply is designed to always send mail to the requestor. Notify is designed
to not mail the requestor if the requestor is the one who sent the message.
-j
On Wed, Sep 26, 2001 at 06:35:29PM +0100, Yan Fitterer wrote:
> Hi,
>
> All conditions being the same, I create an:
>
> On Correspondence, AutoreplyToRequestor with Correspondence
>
> That works. I create an:
>
> On correspondence, NotifyRequestor with Correspondence
>
> It doesn't work. No error message in sendmail nor in RT log.
>
> What am I doing wrong? Tried to check the perms, but to no avail.
>
> Thanks for any pointers.
> Bye
> Yan
>
> --
> Yan Fitterer
> IT Manager, Royal Academy of Music
> E-mail : y.fitterer at ram.ac.uk
> Phone (+44) 20 7873 7365 Fax (+44) 20 7873 7364
>
>
>
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