[rt-users] Connect Failed Access denied for user

[Ferguson, Kevin]

rt_user is the default username that RT uses for mysql.  It looks
like you modified either this or its password in your original
RT config.pm file.  The upgrade overwrites the config.pm file.
Reinstate your site customizations in the new config.pm.



> -----Original Message-----
> From: Boyko Dimitrov [mailto:bdimitrov at advantageds.com]
> Sent: Monday, April 01, 2002 1:27 PM
> To: rt-users at lists.fsck.com
> Subject: [rt-users] Connect Failed Access denied for user
> 
> 
> I got the following "error" at the end of my RT installation. Should I
> assume that RT is installed correctly and the only problem is user
> name/password with mysql? Is there something I should edit?
> 
> TIA.
> Boyko
> 
> Congratulations. RT has been upgraded. You should now check-over
> /usr/local/rt2/etc/config.pm for any necessary site customization.
> Additionally,
> you should update RT's system database objects by running
>            /usr/local/rt2/etc/insertdata <version>
> where <version> is the version of RT you're upgrading from.
> /usr/bin/perl /usr/local/rt2/etc/insertdata
> DBI->connect(dbname=rt2;host=localhost) failed: Access denied 
> for user:
> 'rt_user at localhost' (Using password: YES) at
> /usr/local/lib/perl5/site_perl/5.005/DBIx/SearchBuilder/Handle
> .pm line 121
> Connect Failed Access denied for user: 'rt_user at localhost' 
> (Using password:
> YES)
>  at /usr/local/rt2/lib/RT/Handle.pm line 43
> *** Error code 255
> 
> Stop in /tmp/rt-2-0-12.
> 
> 
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