[rt-users] version number doesn't change after (presumably) upgrading to rt-2-0-13

kukla at acsu.buffalo.edu kukla at acsu.buffalo.edu
Tue Apr 2 11:26:51 EST 2002


I've upgraded to rt-2-0-13 from 2-0-11 as recently recommended by Jesse, up
to and including running 

> insertdata 2-0-11   

The upgrade was entirely painless. 

However when I reach the login screen of our post-upgrade rt instance, the
old version number still appears.

Harmless, a problem, or did I not actually upgrade?  Has anyone else
noticed this?

Mike Kukla
University at Buffalo

 
 


--On Monday, April 01, 2002, 7:30 PM -0500 rt-users-request at lists.fsck.com
wrote:

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> Today's Topics:
> 
>   1. Dates in Stats offset (Alexander, John)
>   2. Re: Dates in Stats offset (David C. Troy)
>   3. Re: requestor parsing errors (Darrin Walton)
>   4. RE: Connect Failed Access denied for user (Boyko Dimitrov)
>   5. RE: Dates in Stats offset (Alexander, John)
>   6. operation order and changing queues (Christian Gilmore)
>   7. RE: Dates in Stats offset (David C. Troy)
>   8. Re: requestor parsing errors (Fred Purdue)
>   9. RE: Connect Failed Access denied for user (Boyko Dimitrov)
>   10. Upgrade to 2.0.13 .. step by step? (RT2 Troubles)
>   11. Re: Upgrade to 2-0-13 (Andrew Yager)
> 
> --__--__--
> 
> Message: 1
> From: "Alexander, John" <alexandj at fortrex.com>
> To: "'rt-users at lists.fsck.com'" <rt-users at lists.fsck.com>
> Date: Mon, 1 Apr 2002 15:31:49 -0500
> Subject: [rt-users] Dates in Stats offset
> 
> I've noticed that the dates displayed in the Stats pages is offset by one
> day.  It is showing tickets for monday as being on sunday.  Anyone seen
> this and know how to fix it?
> 
> -------------------------------------------------------------------------
> --- ------------
> John Alexander                          john.alexander at fortrex.com
> Network Security Operations       phone: 301-977-6966
> Fortrex Technologies, Inc            fax:     301-947-3539
> Gaithersburg, MD
> http://www.fortrex.com
> 
> Because Your Information is Your Business
> 
> 
> 
> 
> --__--__--
> 
> Message: 2
> Date: Mon, 1 Apr 2002 15:34:57 -0500 (EST)
> From: "David C. Troy" <dave at toad.net>
> To: "Alexander, John" <alexandj at fortrex.com>
> Cc: "'rt-users at lists.fsck.com'" <rt-users at lists.fsck.com>
> Subject: Re: [rt-users] Dates in Stats offset
> 
> 
> Is it perhaps a difference between GMT and EST?  I think RT stores dates
> in GMT and then translates to the local timezone on the fly.
> 
> Dave
> 
> =====================================================================
> David C. Troy   [dave at toad.net]                   410-544-6193 Sales
> ToadNet - Want to go fast?                        410-544-1329 FAX
> 570 Ritchie Highway, Severna Park, MD 21146-2925  www.toad.net
> 
> On Mon, 1 Apr 2002, Alexander, John wrote:
> 
>> I've noticed that the dates displayed in the Stats pages is offset by one
>> day.  It is showing tickets for monday as being on sunday.  Anyone seen
>> this and know how to fix it?
>> 
>> ------------------------------------------------------------------------
>> ---- ------------
>> John Alexander                          john.alexander at fortrex.com
>> Network Security Operations       phone: 301-977-6966
>> Fortrex Technologies, Inc            fax:     301-947-3539
>> Gaithersburg, MD
>> http://www.fortrex.com
>> 
>> Because Your Information is Your Business
>> 
>> 
>> 
>> _______________________________________________
>> rt-users mailing list
>> rt-users at lists.fsck.com
>> http://lists.fsck.com/mailman/listinfo/rt-users
>> 
> 
> 
> 
> --__--__--
> 
> Message: 3
> Date: Mon, 1 Apr 2002 16:13:16 -0500
> From: Darrin Walton <darrinw at nixc.net>
> To: Fred Purdue <Fred.Purdue at Pobox.com>
> Cc: rt-users at lists.fsck.com
> Subject: Re: [rt-users] requestor parsing errors
> Fred Purdue <Fred.Purdue at Pobox.com>, rt-users at lists.fsck.com
> Organization: NIXC, Inc.
> 
>   |+ Mandrake Linux 2,4,8-26mdk
>   |+ Apache-AdvancedExtranetServer/1.3.20 (Mandrake Linux/3mdk)
>   |+ Perl 5.6.1
>   |+ mod_fastcgi-2.2.12
>   |+ Postfix (postfix-20010228-15mdk)
>   |+ All dependencies checked out fine with 'make testdeps'
>   |+ All dependencies are from CPAN less than 10 days ago.
> 
> What version of RT?
> 
> 
> 
> --__--__--
> 
> Message: 4
> From: "Boyko Dimitrov" <bdimitrov at advantageds.com>
> To: <rt-users at lists.fsck.com>
> Subject: RE: [rt-users] Connect Failed Access denied for user
> Date: Mon, 1 Apr 2002 13:44:48 -0800
> charset="iso-8859-1"
> 
> This is new install and I used all default values. The only modification I
> had to do was to create rt_user in MySQL and give it privileges to RT2
> (make install would fail until I did so). Would replacing the current
> config.pm (in /usr/local/rt2/etc) with the one unpacked in
> /tmp/rt-2-0-12/etc fix this? Do I need to try reinstalling until no
> errors are reported, or is my setup complete and this is just post
> install issue?
> 
> Thanks again.
> 
> -----Original Message-----
> From: rt-users-admin at lists.fsck.com
> [mailto:rt-users-admin at lists.fsck.com]On Behalf Of Ferguson, Kevin
> Sent: Monday, April 01, 2002 12:08 PM
> To: 'Boyko Dimitrov'
> Cc: rt-users at lists.fsck.com
> Subject: RE: [rt-users] Connect Failed Access denied for user
> 
> 
> 
> rt_user is the default username that RT uses for mysql.  It looks
> like you modified either this or its password in your original
> RT config.pm file.  The upgrade overwrites the config.pm file.
> Reinstate your site customizations in the new config.pm.
> 
> 
> 
>> -----Original Message-----
>> From: Boyko Dimitrov [mailto:bdimitrov at advantageds.com]
>> Sent: Monday, April 01, 2002 1:27 PM
>> To: rt-users at lists.fsck.com
>> Subject: [rt-users] Connect Failed Access denied for user
>> 
>> 
>> I got the following "error" at the end of my RT installation. Should I
>> assume that RT is installed correctly and the only problem is user
>> name/password with mysql? Is there something I should edit?
>> 
>> TIA.
>> Boyko
>> 
>> Congratulations. RT has been upgraded. You should now check-over
>> /usr/local/rt2/etc/config.pm for any necessary site customization.
>> Additionally,
>> you should update RT's system database objects by running
>>            /usr/local/rt2/etc/insertdata <version>
>> where <version> is the version of RT you're upgrading from.
>> /usr/bin/perl /usr/local/rt2/etc/insertdata
>> DBI->connect(dbname=rt2;host=localhost) failed: Access denied
>> for user:
>> 'rt_user at localhost' (Using password: YES) at
>> /usr/local/lib/perl5/site_perl/5.005/DBIx/SearchBuilder/Handle
>> .pm line 121
>> Connect Failed Access denied for user: 'rt_user at localhost'
>> (Using password:
>> YES)
>>  at /usr/local/rt2/lib/RT/Handle.pm line 43
>> *** Error code 255
>> 
>> Stop in /tmp/rt-2-0-12.
>> 
>> 
>> _______________________________________________
>> rt-users mailing list
>> rt-users at lists.fsck.com
>> http://lists.fsck.com/mailman/listinfo/rt-users
>> 
> 
> _______________________________________________
> rt-users mailing list
> rt-users at lists.fsck.com
> http://lists.fsck.com/mailman/listinfo/rt-users
> 
> 
> 
> 
> --__--__--
> 
> Message: 5
> From: "Alexander, John" <alexandj at fortrex.com>
> To: "'rt-users at lists.fsck.com'" <rt-users at lists.fsck.com>
> Date: Mon, 1 Apr 2002 16:48:14 -0500
> Subject: RE: [rt-users] Dates in Stats offset
> 
> I checked the date/times in the tickets in question and GMT vs Local time
> does not account for the disparity.  In the stats pages, all of mondays
> tickets are being counted for sunday.
> 
> John Alexander
> 
> 
> -----Original Message-----
> From: David C. Troy [mailto:dave at toad.net]
> Sent: Monday, April 01, 2002 3:35 PM
> To: Alexander, John
> Cc: 'rt-users at lists.fsck.com'
> Subject: Re: [rt-users] Dates in Stats offset
> 
> 
> 
> Is it perhaps a difference between GMT and EST?  I think RT stores dates
> in GMT and then translates to the local timezone on the fly.
> 
> Dave
> 
> =====================================================================
> David C. Troy   [dave at toad.net]                   410-544-6193 Sales
> ToadNet - Want to go fast?                        410-544-1329 FAX
> 570 Ritchie Highway, Severna Park, MD 21146-2925  www.toad.net
> 
> On Mon, 1 Apr 2002, Alexander, John wrote:
> 
>> I've noticed that the dates displayed in the Stats pages is offset by one
>> day.  It is showing tickets for monday as being on sunday.  Anyone seen
> this
>> and know how to fix it?
>> 
>> 
> -------------------------------------------------------------------------
> ---
>> ------------
>> John Alexander                          john.alexander at fortrex.com
>> Network Security Operations       phone: 301-977-6966
>> Fortrex Technologies, Inc            fax:     301-947-3539
>> Gaithersburg, MD
>> http://www.fortrex.com
>> 
>> Because Your Information is Your Business
>> 
>> 
>> 
>> _______________________________________________
>> rt-users mailing list
>> rt-users at lists.fsck.com
>> http://lists.fsck.com/mailman/listinfo/rt-users
>> 
> 
> 
> --__--__--
> 
> Message: 6
> From: "Christian Gilmore" <cgilmore at tivoli.com>
> To: "RT Users Mailing List (E-mail)" <rt-users at lists.fsck.com>
> Date: Mon, 1 Apr 2002 15:45:05 -0600
> charset="iso-8859-1"
> Subject: [rt-users] operation order and changing queues
> 
> I have a little problem and hope there's a simple solution. I have
> multiple queues and potentially mutually exclusive privileged members of
> each queue. I need for people to be able to transfer tickets from one
> queue to the next via the web UI. This transfer occurs, but I see two sets
> of errors:
> 
> 1) While the queue change does take effect, the web UI states: "Queue: 0"
> instead of what transaction actually occurred.
> 
> 2) The system then complains that the user does not have sufficient
> privilege to change the remaining fields on the Basics page. Is there a
> way to enforce operational order so that queue change is the last possible
> transaction instead of the first to be reviewed?
> 
> Thanks,
> Christian
> 
> -----------------
> Christian Gilmore
> Technology Leader
> GeT WW Global Applications Development
> IBM Software Group
> 
> 
> 
> --__--__--
> 
> Message: 7
> Date: Mon, 1 Apr 2002 16:56:11 -0500 (EST)
> From: "David C. Troy" <dave at toad.net>
> To: "Alexander, John" <alexandj at fortrex.com>
> Cc: "'rt-users at lists.fsck.com'" <rt-users at lists.fsck.com>
> Subject: RE: [rt-users] Dates in Stats offset
> 
> 
> Might be a Sunday=0 vs. Sunday=1 problem then...
> 
> =====================================================================
> David C. Troy   [dave at toad.net]                   410-544-6193 Sales
> ToadNet - Want to go fast?                        410-544-1329 FAX
> 570 Ritchie Highway, Severna Park, MD 21146-2925  www.toad.net
> 
> On Mon, 1 Apr 2002, Alexander, John wrote:
> 
>> I checked the date/times in the tickets in question and GMT vs Local time
>> does not account for the disparity.  In the stats pages, all of mondays
>> tickets are being counted for sunday.
>> 
>> John Alexander
>> 
>> 
>> -----Original Message-----
>> From: David C. Troy [mailto:dave at toad.net]
>> Sent: Monday, April 01, 2002 3:35 PM
>> To: Alexander, John
>> Cc: 'rt-users at lists.fsck.com'
>> Subject: Re: [rt-users] Dates in Stats offset
>> 
>> 
>> 
>> Is it perhaps a difference between GMT and EST?  I think RT stores dates
>> in GMT and then translates to the local timezone on the fly.
>> 
>> Dave
>> 
>> =====================================================================
>> David C. Troy   [dave at toad.net]                   410-544-6193 Sales
>> ToadNet - Want to go fast?                        410-544-1329 FAX
>> 570 Ritchie Highway, Severna Park, MD 21146-2925  www.toad.net
>> 
>> On Mon, 1 Apr 2002, Alexander, John wrote:
>> 
>> > I've noticed that the dates displayed in the Stats pages is offset by
>> > one day.  It is showing tickets for monday as being on sunday.  Anyone
>> > seen
>> this
>> > and know how to fix it?
>> > 
>> > 
>> ------------------------------------------------------------------------
>> ----
>> > ------------
>> > John Alexander                          john.alexander at fortrex.com
>> > Network Security Operations       phone: 301-977-6966
>> > Fortrex Technologies, Inc            fax:     301-947-3539
>> > Gaithersburg, MD
>> > http://www.fortrex.com
>> > 
>> > Because Your Information is Your Business
>> > 
>> > 
>> > 
>> > _______________________________________________
>> > rt-users mailing list
>> > rt-users at lists.fsck.com
>> > http://lists.fsck.com/mailman/listinfo/rt-users
>> > 
>> 
>> _______________________________________________
>> rt-users mailing list
>> rt-users at lists.fsck.com
>> http://lists.fsck.com/mailman/listinfo/rt-users
>> 
> 
> 
> 
> --__--__--
> 
> Message: 8
> Subject: Re: [rt-users] requestor parsing errors
> From: Fred Purdue <Fred.Purdue at Pobox.com>
> To: Darrin Walton <darrinw at nixc.net>
> Cc: rt-users at lists.fsck.com
> <20020401161316.J99604 at nixc.net>
> Date: 01 Apr 2002 17:37:48 -0500
> 
> 
> --=-R0t2xSqxcpo0RrSjlClN
> Content-Type: text/plain
> Content-Transfer-Encoding: 7bit
> 
> Darrin,
> 
> The version is 2.0.12
> 
> I found the cause of the problem (but not really the solution)
> 
> "        my $email = ~
> s/\@(.*).newopportunitiesinc.org/\@newopportunitiesinc.org/;  "
> 
> The Canonical address translation was nuking anything that went through
> it.  Once I replaced it with shift; and restarted httpd everything
> worked fine.  My string looks exactly like the foo.com example that
> comes in config.pm.  Any ideas what is wrong with it?  Could the problem
> be that some of the mail is coming from/to another domain? 
> (corp.newoppinc.org)?
> 
> 
> -- 
> ------=====================================------
> Fred Purdue              General Technology Group 
> E: Fred at GTGCorp.com               www.gtgcorp.com
> P: (203) 235-7175          164 Scott St - Suite 1
> C: (203) 605-6853               Meriden, CT 06450
> ------=====================================------
> 
>       |+ Mandrake Linux 2,4,8-26mdk
>       |+ Apache-AdvancedExtranetServer/1.3.20 (Mandrake Linux/3mdk)
>       |+ Perl 5.6.1
>       |+ mod_fastcgi-2.2.12
>       |+ Postfix (postfix-20010228-15mdk)
>       |+ All dependencies checked out fine with 'make testdeps'
>       |+ All dependencies are from CPAN less than 10 days ago.
>     
>     What version of RT?
>     
>     
> 
> -- 
> ------=====================================------
> Fred Purdue              General Technology Group 
> E: Fred at GTGCorp.com               www.gtgcorp.com
> P: (203) 235-7175          164 Scott St - Suite 1
> C: (203) 605-6853               Meriden, CT 06450
> ------=====================================------
> 
> --=-R0t2xSqxcpo0RrSjlClN
> Content-Type: text/html; charset=utf-8
> 
> <!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.0 TRANSITIONAL//EN">
> <HTML>
> <HEAD>
>   <META HTTP-EQUIV="Content-Type" CONTENT="text/html; CHARSET=UTF-8">
>   <META NAME="GENERATOR" CONTENT="GtkHTML/1.0.2.99">
> </HEAD>
> <BODY>
> Darrin,
> <BR>
> 
> <BR>
> The version is 2.0.12
> <BR>
> 
> <BR>
> I found the cause of the problem (but not really the solution)
> <BR>
> 
> <BR>
> "        my $email = ~
> s/\@(.*).newopportunitiesinc.org/\@newopportunitiesinc.org/;  "
> <BR>
> 
> <BR>
> The Canonical address translation was nuking anything that went through
> it.  Once I replaced it with shift; and restarted httpd everything
> worked fine.  My string looks exactly like the foo.com example that
> comes in config.pm.  Any ideas what is wrong with it?  Could
> the problem be that some of the mail is coming from/to another
> domain?  (corp.newoppinc.org)? <BR>
> 
> <BR>
> 
> <TABLE CELLSPACING="0" CELLPADDING="0" WIDTH="100%">
> <TR>
> <TD>
> <PRE>-- 
> ------=====================================------
> Fred Purdue              General Technology Group 
> E: Fred at GTGCorp.com               www.gtgcorp.com
> P: (203) 235-7175          164 Scott St - Suite 1
> C: (203) 605-6853               Meriden, CT 06450
> ------=====================================------</PRE>
> </TD>
> </TR>
> </TABLE>
> 
>     <BLOCKQUOTE>
> <PRE><FONT SIZE="3"><I>  |+ Mandrake Linux 2,4,8-26mdk</FONT></I>
> <FONT SIZE="3"><I>  |+ Apache-AdvancedExtranetServer/1.3.20 (Mandrake
> Linux/3mdk)</FONT></I> <FONT SIZE="3"><I>  |+ Perl 5.6.1</FONT></I>
> <FONT SIZE="3"><I>  |+ mod_fastcgi-2.2.12</FONT></I>
> <FONT SIZE="3"><I>  |+ Postfix (postfix-20010228-15mdk)</FONT></I>
> <FONT SIZE="3"><I>  |+ All dependencies checked out fine with 'make
> testdeps'</FONT></I> <FONT SIZE="3"><I>  |+ All dependencies are from
> CPAN less than 10 days ago.</FONT></I> <FONT SIZE="3"><I></FONT></I>
> <FONT SIZE="3"><I>What version of RT?</FONT></I>
> <FONT SIZE="3"><I></FONT></I>
> <FONT SIZE="3"><I></FONT></I></PRE>
>     </BLOCKQUOTE>
> <TABLE CELLSPACING="0" CELLPADDING="0" WIDTH="100%">
> <TR>
> <TD>
> <PRE>-- 
> ------=====================================------
> Fred Purdue              General Technology Group 
> E: Fred at GTGCorp.com               www.gtgcorp.com
> P: (203) 235-7175          164 Scott St - Suite 1
> C: (203) 605-6853               Meriden, CT 06450
> ------=====================================------</PRE>
> </TD>
> </TR>
> </TABLE>
> 
> </BODY>
> </HTML>
> 
> --=-R0t2xSqxcpo0RrSjlClN--
> 
> 
> --__--__--
> 
> Message: 9
> From: "Boyko Dimitrov" <bdimitrov at advantageds.com>
> To: <rt-users at lists.fsck.com>
> Subject: RE: [rt-users] Connect Failed Access denied for user
> Date: Mon, 1 Apr 2002 14:45:21 -0800
> charset="iso-8859-1"
> 
> Well looking in config.pm did solve my problem. I change the password in
> MySQL to the one in config.pm and the installation completed with the only
> complaint for /var/log/rt2 not existing. I created it and ran "make
> install" again no errors.
> 
> This raises a question however. Should RT create all user/groups it needs
> during the install process. I had to create rt_user manually and edit it's
> privileges as well, including the directory above that finally solved my
> problem. Also the initial password I entered for rt_user should have been
> saved at the very beginning.
> 
> -----Original Message-----
> From: rt-users-admin at lists.fsck.com
> [mailto:rt-users-admin at lists.fsck.com]On Behalf Of Boyko Dimitrov
> Sent: Monday, April 01, 2002 1:45 PM
> To: rt-users at lists.fsck.com
> Subject: RE: [rt-users] Connect Failed Access denied for user
> 
> 
> This is new install and I used all default values. The only modification I
> had to do was to create rt_user in MySQL and give it privileges to RT2
> (make install would fail until I did so). Would replacing the current
> config.pm (in /usr/local/rt2/etc) with the one unpacked in
> /tmp/rt-2-0-12/etc fix this? Do I need to try reinstalling until no
> errors are reported, or is my setup complete and this is just post
> install issue?
> 
> Thanks again.
> 
> -----Original Message-----
> From: rt-users-admin at lists.fsck.com
> [mailto:rt-users-admin at lists.fsck.com]On Behalf Of Ferguson, Kevin
> Sent: Monday, April 01, 2002 12:08 PM
> To: 'Boyko Dimitrov'
> Cc: rt-users at lists.fsck.com
> Subject: RE: [rt-users] Connect Failed Access denied for user
> 
> 
> 
> rt_user is the default username that RT uses for mysql.  It looks
> like you modified either this or its password in your original
> RT config.pm file.  The upgrade overwrites the config.pm file.
> Reinstate your site customizations in the new config.pm.
> 
> 
> 
>> -----Original Message-----
>> From: Boyko Dimitrov [mailto:bdimitrov at advantageds.com]
>> Sent: Monday, April 01, 2002 1:27 PM
>> To: rt-users at lists.fsck.com
>> Subject: [rt-users] Connect Failed Access denied for user
>> 
>> 
>> I got the following "error" at the end of my RT installation. Should I
>> assume that RT is installed correctly and the only problem is user
>> name/password with mysql? Is there something I should edit?
>> 
>> TIA.
>> Boyko
>> 
>> Congratulations. RT has been upgraded. You should now check-over
>> /usr/local/rt2/etc/config.pm for any necessary site customization.
>> Additionally,
>> you should update RT's system database objects by running
>>            /usr/local/rt2/etc/insertdata <version>
>> where <version> is the version of RT you're upgrading from.
>> /usr/bin/perl /usr/local/rt2/etc/insertdata
>> DBI->connect(dbname=rt2;host=localhost) failed: Access denied
>> for user:
>> 'rt_user at localhost' (Using password: YES) at
>> /usr/local/lib/perl5/site_perl/5.005/DBIx/SearchBuilder/Handle
>> .pm line 121
>> Connect Failed Access denied for user: 'rt_user at localhost'
>> (Using password:
>> YES)
>>  at /usr/local/rt2/lib/RT/Handle.pm line 43
>> *** Error code 255
>> 
>> Stop in /tmp/rt-2-0-12.
>> 
>> 
>> _______________________________________________
>> rt-users mailing list
>> rt-users at lists.fsck.com
>> http://lists.fsck.com/mailman/listinfo/rt-users
>> 
> 
> _______________________________________________
> rt-users mailing list
> rt-users at lists.fsck.com
> http://lists.fsck.com/mailman/listinfo/rt-users
> 
> 
> 
> _______________________________________________
> rt-users mailing list
> rt-users at lists.fsck.com
> http://lists.fsck.com/mailman/listinfo/rt-users
> 
> 
> 
> 
> --__--__--
> 
> Message: 10
> charset="iso-8859-15"
> From: RT2 Troubles <rt2trouble at morben.ca>
> To: rt-users at lists.fsck.com
> Date: Mon, 1 Apr 2002 16:12:27 -0800
> Subject: [rt-users] Upgrade to 2.0.13 .. step by step?
> 
> So here's what I can gather for instructions on upgrading 2.0.11 to
> 2.0.13  and I'd like some feedback before I go ahead and try it:
> 
> Download the rt.tar.gz
> tar xzvf rt.tar.gz
> cd rt-2-0-13
> vi Makefile
>   - change all options that are different on your install
> cp /path/to/rt2/etc/config.pm /etc/config.pm.backup
> make upgrade
> vi /path/to/rt2/etc/config.pm
>   - reconfig based on the old backed up config
> /etc/rc.d/init.d/httpd restart
> 
> Done?
> 
> No stopping of services, no recompliing of Perl, no dependency hunting?
> Could it be that easy?
> 
> -- RT2 Troubles 
> 
> 
> --__--__--
> 
> Message: 11
> Date: Tue, 02 Apr 2002 10:22:54 +1000
> Subject: Re: [rt-users] Upgrade to 2-0-13
> From: Andrew Yager <andrew at rwts.com.au>
> To: rt-users <rt-users at lists.fsck.com>
> 
> Hi,
> 
> Just thought I=B9d let people know that somone had enabled Apache::Status
> somewhere in my httpd.conf file... And this caused problems.
> 
> But... We do have another interesting problem...
> 
> When we start apache, we get
> 
> mod_perl: </VirtualHost>
> mod_perl: Missing </VirtualHost> directive at end-of-file
> 
> ... Everything appears to still work - but if anyone knows why we get this
> error (it seems to dissapear if you comment out PerlModule Apache::DBI
> through to </Location>)
> 
> Relevant section of httpd.conf file below...
> 
> <VirtualHost XXX.XXX.XXX.19>
>         ServerName secure.somewhere.com.au
>         ServerAdmin admin
>         DocumentRoot /home/sites/site16/web
>         ServerAlias secure.ultraserve.com.au
>         Alias /queue/ /usr/local/rt2/WebRT/html/
>         PerlModule Apache::DBI
>         PerlFreshRestart On
>         PerlRequire /usr/local/rt2/bin/webmux.pl
>         <Location /queue>
>                 SetHandler perl-script
>                 PerlHandler RT::Mason
>         </Location>
>         RewriteEngine on
>         RewriteCond %{HTTP_HOST}       !^XXX.XXX.XXX.19(:80)?$
>         RewriteCond %{HTTP_HOST}       !^secure.somewhere.com.au(:80)?$
>         RewriteRule ^/(.*)        https://secure.somewhere.com.au/$1[L,R]
>         RewriteOptions inherit
>         AliasMatch ^/~([^/]+)(/(.*))? /home/sites/site16/users/$1/web/$3
>         AddHandler cgi-wrapper .cgi
>         AddHandler cgi-wrapper .pl
>         AddType application/x-httpd-php .php4
>         AddType application/x-httpd-php .php
> </VirtualHost>
> 
> Thanks,
> Andrew
> 
> 
> On 1/4/02 9:46 PM, "Andrew Yager" <andrew at rwts.com.au> wrote:
> 
>> Hi,
>> =20
>> Just upgraded from 2-0-5_03 to 2-0-13 (don=B9t you love version numbers)!
>> =20
>> When I restart Apache I get:
>> =20
>> Subroutine menu_item redefined at
>> /usr/lib/perl5/site_perl/5.005/i386-linux/Apache/Status.pm line 46.
>> Subroutine handler redefined at
>> /usr/lib/perl5/site_perl/5.005/i386-linux/Apache/Status.pm line 54.
>> Subroutine header redefined at
>> /usr/lib/perl5/site_perl/5.005/i386-linux/Apache/Status.pm line 83.
>> Subroutine symdump redefined at
>> /usr/lib/perl5/site_perl/5.005/i386-linux/Apache/Status.pm line 99.
>> Subroutine status_symdump redefined at
>> /usr/lib/perl5/site_perl/5.005/i386-linux/Apache/Status.pm line 112.
>> Subroutine status_section_config redefined at
>> /usr/lib/perl5/site_perl/5.005/i386-linux/Apache/Status.pm line 117.
>> Subroutine status_hooks redefined at
>> /usr/lib/perl5/site_perl/5.005/i386-linux/Apache/Status.pm line 123.
>> Subroutine status_inc redefined at
>> /usr/lib/perl5/site_perl/5.005/i386-linux/Apache/Status.pm line 138.
>> Subroutine status_script redefined at
>> /usr/lib/perl5/site_perl/5.005/i386-linux/Apache/Status.pm line 169.
>> Subroutine status_rgysubs redefined at
>> /usr/lib/perl5/site_perl/5.005/i386-linux/Apache/Status.pm line 183.
>> Subroutine status_env redefined at
>> /usr/lib/perl5/site_perl/5.005/i386-linux/Apache/Status.pm line 197.
>> Subroutine status_sig redefined at
>> /usr/lib/perl5/site_perl/5.005/i386-linux/Apache/Status.pm line 203.
>> Subroutine status_myconfig redefined at
>> /usr/lib/perl5/site_perl/5.005/i386-linux/Apache/Status.pm line 217.
>> Subroutine status_inh_tree redefined at
>> /usr/lib/perl5/site_perl/5.005/i386-linux/Apache/Status.pm line 222.
>> Subroutine status_isa_tree redefined at
>> /usr/lib/perl5/site_perl/5.005/i386-linux/Apache/Status.pm line 223.
>> Subroutine status_data_dump redefined at
>> /usr/lib/perl5/site_perl/5.005/i386-linux/Apache/Status.pm line 225.
>> Subroutine cv_file redefined at
>> /usr/lib/perl5/site_perl/5.005/i386-linux/Apache/Status.pm line 241.
>> Subroutine status_cv_dump redefined at
>> /usr/lib/perl5/site_perl/5.005/i386-linux/Apache/Status.pm line 246.
>> Subroutine status_config redefined at
>> /usr/lib/perl5/site_perl/5.005/i386-linux/Apache/Status.pm line 281.
>> Subroutine b_graph_link redefined at
>> /usr/lib/perl5/site_perl/5.005/i386-linux/Apache/Status.pm line 287.
>> Subroutine b_lexinfo_link redefined at
>> /usr/lib/perl5/site_perl/5.005/i386-linux/Apache/Status.pm line 296.
>> Subroutine noh_b_lexinfo redefined at
>> /usr/lib/perl5/site_perl/5.005/i386-linux/Apache/Status.pm line 304.
>> Subroutine b_terse_link redefined at
>> /usr/lib/perl5/site_perl/5.005/i386-linux/Apache/Status.pm line 317.
>> Subroutine noh_b_terse redefined at
>> /usr/lib/perl5/site_perl/5.005/i386-linux/Apache/Status.pm line 331.
>> Subroutine b_terse_size_link redefined at
>> /usr/lib/perl5/site_perl/5.005/i386-linux/Apache/Status.pm line 340.
>> Subroutine noh_b_terse_size redefined at
>> /usr/lib/perl5/site_perl/5.005/i386-linux/Apache/Status.pm line 354.
>> Subroutine b_package_size_link redefined at
>> /usr/lib/perl5/site_perl/5.005/i386-linux/Apache/Status.pm line 365.
>> Subroutine noh_b_package_size redefined at
>> /usr/lib/perl5/site_perl/5.005/i386-linux/Apache/Status.pm line 373.
>> Subroutine b_deparse_link redefined at
>> /usr/lib/perl5/site_perl/5.005/i386-linux/Apache/Status.pm line 410.
>> Subroutine noh_b_deparse redefined at
>> /usr/lib/perl5/site_perl/5.005/i386-linux/Apache/Status.pm line 419.
>> Subroutine b_fathom_link redefined at
>> /usr/lib/perl5/site_perl/5.005/i386-linux/Apache/Status.pm line 430.
>> Subroutine noh_b_fathom redefined at
>> /usr/lib/perl5/site_perl/5.005/i386-linux/Apache/Status.pm line 439.
>> Subroutine peek_link redefined at
>> /usr/lib/perl5/site_perl/5.005/i386-linux/Apache/Status.pm line 449.
>> Subroutine noh_peek redefined at
>> /usr/lib/perl5/site_perl/5.005/i386-linux/Apache/Status.pm line 457.
>> Subroutine xref_link redefined at
>> /usr/lib/perl5/site_perl/5.005/i386-linux/Apache/Status.pm line 467.
>> Subroutine noh_xref redefined at
>> /usr/lib/perl5/site_perl/5.005/i386-linux/Apache/Status.pm line 474.
>> Subroutine noh_b_graph redefined at
>> /usr/lib/perl5/site_perl/5.005/i386-linux/Apache/Status.pm line 490.
>> Subroutine B::Graph::TIEHANDLE redefined at
>> /usr/lib/perl5/site_perl/5.005/i386-linux/Apache/Status.pm line 532.
>> Subroutine B::Graph::PRINT redefined at
>> /usr/lib/perl5/site_perl/5.005/i386-linux/Apache/Status.pm line 555.
>> Subroutine as_HTML redefined at
>> /usr/lib/perl5/site_perl/5.005/i386-linux/Apache/Status.pm line 562.
>> =20
>> --
>> :-)
>> =20
>> RT doesn=B9t quite work =AD it logged me in ,but won=B9t log me out, and
>> won=B9t =
> let
>> me view any tickets or anything.
>> =20
>> If anyone knows what I might have done wrong =AD I=B9d love to know...
>> It wor=
> ked
>> fine as 2-0-5...
>> =20
>> Any assistance appreciated.
>> =20
>> Thanks,
>> Andrew
>> =20
>> ___________________
>> Andrew Yager
>> Real World Technology Solutions
>> Real People, Real SolUtions (tm)
>> ph: (02) 9945 2567 fax: (02) 9945 2566
>> mob: 0405 15 2568
>> http://www.rwts.com.au/
>> _________________________
>> =20
> 
> 
> ___________________
> Andrew Yager
> Real World Technology Solutions
> Real People, Real SolUtions (tm)
> ph: (02) 9945 2567 fax: (02) 9945 2566
> mob: 0405 15 2568
> http://www.rwts.com.au/
> _________________________
> 
> 
> 
> 
> --__--__--
> 
> _______________________________________________
> rt-users mailing list
> rt-users at lists.fsck.com
> http://lists.fsck.com/mailman/listinfo/rt-users
> 
> 
> End of rt-users Digest_______________________________________________
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