[rt-users] version number doesn't change after (presumably) upgrading to rt-2-0-13
kukla at acsu.buffalo.edu
kukla at acsu.buffalo.edu
Tue Apr 2 11:26:51 EST 2002
I've upgraded to rt-2-0-13 from 2-0-11 as recently recommended by Jesse, up
to and including running
> insertdata 2-0-11
The upgrade was entirely painless.
However when I reach the login screen of our post-upgrade rt instance, the
old version number still appears.
Harmless, a problem, or did I not actually upgrade? Has anyone else
noticed this?
Mike Kukla
University at Buffalo
--On Monday, April 01, 2002, 7:30 PM -0500 rt-users-request at lists.fsck.com
wrote:
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> Today's Topics:
>
> 1. Dates in Stats offset (Alexander, John)
> 2. Re: Dates in Stats offset (David C. Troy)
> 3. Re: requestor parsing errors (Darrin Walton)
> 4. RE: Connect Failed Access denied for user (Boyko Dimitrov)
> 5. RE: Dates in Stats offset (Alexander, John)
> 6. operation order and changing queues (Christian Gilmore)
> 7. RE: Dates in Stats offset (David C. Troy)
> 8. Re: requestor parsing errors (Fred Purdue)
> 9. RE: Connect Failed Access denied for user (Boyko Dimitrov)
> 10. Upgrade to 2.0.13 .. step by step? (RT2 Troubles)
> 11. Re: Upgrade to 2-0-13 (Andrew Yager)
>
> --__--__--
>
> Message: 1
> From: "Alexander, John" <alexandj at fortrex.com>
> To: "'rt-users at lists.fsck.com'" <rt-users at lists.fsck.com>
> Date: Mon, 1 Apr 2002 15:31:49 -0500
> Subject: [rt-users] Dates in Stats offset
>
> I've noticed that the dates displayed in the Stats pages is offset by one
> day. It is showing tickets for monday as being on sunday. Anyone seen
> this and know how to fix it?
>
> -------------------------------------------------------------------------
> --- ------------
> John Alexander john.alexander at fortrex.com
> Network Security Operations phone: 301-977-6966
> Fortrex Technologies, Inc fax: 301-947-3539
> Gaithersburg, MD
> http://www.fortrex.com
>
> Because Your Information is Your Business
>
>
>
>
> --__--__--
>
> Message: 2
> Date: Mon, 1 Apr 2002 15:34:57 -0500 (EST)
> From: "David C. Troy" <dave at toad.net>
> To: "Alexander, John" <alexandj at fortrex.com>
> Cc: "'rt-users at lists.fsck.com'" <rt-users at lists.fsck.com>
> Subject: Re: [rt-users] Dates in Stats offset
>
>
> Is it perhaps a difference between GMT and EST? I think RT stores dates
> in GMT and then translates to the local timezone on the fly.
>
> Dave
>
> =====================================================================
> David C. Troy [dave at toad.net] 410-544-6193 Sales
> ToadNet - Want to go fast? 410-544-1329 FAX
> 570 Ritchie Highway, Severna Park, MD 21146-2925 www.toad.net
>
> On Mon, 1 Apr 2002, Alexander, John wrote:
>
>> I've noticed that the dates displayed in the Stats pages is offset by one
>> day. It is showing tickets for monday as being on sunday. Anyone seen
>> this and know how to fix it?
>>
>> ------------------------------------------------------------------------
>> ---- ------------
>> John Alexander john.alexander at fortrex.com
>> Network Security Operations phone: 301-977-6966
>> Fortrex Technologies, Inc fax: 301-947-3539
>> Gaithersburg, MD
>> http://www.fortrex.com
>>
>> Because Your Information is Your Business
>>
>>
>>
>> _______________________________________________
>> rt-users mailing list
>> rt-users at lists.fsck.com
>> http://lists.fsck.com/mailman/listinfo/rt-users
>>
>
>
>
> --__--__--
>
> Message: 3
> Date: Mon, 1 Apr 2002 16:13:16 -0500
> From: Darrin Walton <darrinw at nixc.net>
> To: Fred Purdue <Fred.Purdue at Pobox.com>
> Cc: rt-users at lists.fsck.com
> Subject: Re: [rt-users] requestor parsing errors
> Fred Purdue <Fred.Purdue at Pobox.com>, rt-users at lists.fsck.com
> Organization: NIXC, Inc.
>
> |+ Mandrake Linux 2,4,8-26mdk
> |+ Apache-AdvancedExtranetServer/1.3.20 (Mandrake Linux/3mdk)
> |+ Perl 5.6.1
> |+ mod_fastcgi-2.2.12
> |+ Postfix (postfix-20010228-15mdk)
> |+ All dependencies checked out fine with 'make testdeps'
> |+ All dependencies are from CPAN less than 10 days ago.
>
> What version of RT?
>
>
>
> --__--__--
>
> Message: 4
> From: "Boyko Dimitrov" <bdimitrov at advantageds.com>
> To: <rt-users at lists.fsck.com>
> Subject: RE: [rt-users] Connect Failed Access denied for user
> Date: Mon, 1 Apr 2002 13:44:48 -0800
> charset="iso-8859-1"
>
> This is new install and I used all default values. The only modification I
> had to do was to create rt_user in MySQL and give it privileges to RT2
> (make install would fail until I did so). Would replacing the current
> config.pm (in /usr/local/rt2/etc) with the one unpacked in
> /tmp/rt-2-0-12/etc fix this? Do I need to try reinstalling until no
> errors are reported, or is my setup complete and this is just post
> install issue?
>
> Thanks again.
>
> -----Original Message-----
> From: rt-users-admin at lists.fsck.com
> [mailto:rt-users-admin at lists.fsck.com]On Behalf Of Ferguson, Kevin
> Sent: Monday, April 01, 2002 12:08 PM
> To: 'Boyko Dimitrov'
> Cc: rt-users at lists.fsck.com
> Subject: RE: [rt-users] Connect Failed Access denied for user
>
>
>
> rt_user is the default username that RT uses for mysql. It looks
> like you modified either this or its password in your original
> RT config.pm file. The upgrade overwrites the config.pm file.
> Reinstate your site customizations in the new config.pm.
>
>
>
>> -----Original Message-----
>> From: Boyko Dimitrov [mailto:bdimitrov at advantageds.com]
>> Sent: Monday, April 01, 2002 1:27 PM
>> To: rt-users at lists.fsck.com
>> Subject: [rt-users] Connect Failed Access denied for user
>>
>>
>> I got the following "error" at the end of my RT installation. Should I
>> assume that RT is installed correctly and the only problem is user
>> name/password with mysql? Is there something I should edit?
>>
>> TIA.
>> Boyko
>>
>> Congratulations. RT has been upgraded. You should now check-over
>> /usr/local/rt2/etc/config.pm for any necessary site customization.
>> Additionally,
>> you should update RT's system database objects by running
>> /usr/local/rt2/etc/insertdata <version>
>> where <version> is the version of RT you're upgrading from.
>> /usr/bin/perl /usr/local/rt2/etc/insertdata
>> DBI->connect(dbname=rt2;host=localhost) failed: Access denied
>> for user:
>> 'rt_user at localhost' (Using password: YES) at
>> /usr/local/lib/perl5/site_perl/5.005/DBIx/SearchBuilder/Handle
>> .pm line 121
>> Connect Failed Access denied for user: 'rt_user at localhost'
>> (Using password:
>> YES)
>> at /usr/local/rt2/lib/RT/Handle.pm line 43
>> *** Error code 255
>>
>> Stop in /tmp/rt-2-0-12.
>>
>>
>> _______________________________________________
>> rt-users mailing list
>> rt-users at lists.fsck.com
>> http://lists.fsck.com/mailman/listinfo/rt-users
>>
>
> _______________________________________________
> rt-users mailing list
> rt-users at lists.fsck.com
> http://lists.fsck.com/mailman/listinfo/rt-users
>
>
>
>
> --__--__--
>
> Message: 5
> From: "Alexander, John" <alexandj at fortrex.com>
> To: "'rt-users at lists.fsck.com'" <rt-users at lists.fsck.com>
> Date: Mon, 1 Apr 2002 16:48:14 -0500
> Subject: RE: [rt-users] Dates in Stats offset
>
> I checked the date/times in the tickets in question and GMT vs Local time
> does not account for the disparity. In the stats pages, all of mondays
> tickets are being counted for sunday.
>
> John Alexander
>
>
> -----Original Message-----
> From: David C. Troy [mailto:dave at toad.net]
> Sent: Monday, April 01, 2002 3:35 PM
> To: Alexander, John
> Cc: 'rt-users at lists.fsck.com'
> Subject: Re: [rt-users] Dates in Stats offset
>
>
>
> Is it perhaps a difference between GMT and EST? I think RT stores dates
> in GMT and then translates to the local timezone on the fly.
>
> Dave
>
> =====================================================================
> David C. Troy [dave at toad.net] 410-544-6193 Sales
> ToadNet - Want to go fast? 410-544-1329 FAX
> 570 Ritchie Highway, Severna Park, MD 21146-2925 www.toad.net
>
> On Mon, 1 Apr 2002, Alexander, John wrote:
>
>> I've noticed that the dates displayed in the Stats pages is offset by one
>> day. It is showing tickets for monday as being on sunday. Anyone seen
> this
>> and know how to fix it?
>>
>>
> -------------------------------------------------------------------------
> ---
>> ------------
>> John Alexander john.alexander at fortrex.com
>> Network Security Operations phone: 301-977-6966
>> Fortrex Technologies, Inc fax: 301-947-3539
>> Gaithersburg, MD
>> http://www.fortrex.com
>>
>> Because Your Information is Your Business
>>
>>
>>
>> _______________________________________________
>> rt-users mailing list
>> rt-users at lists.fsck.com
>> http://lists.fsck.com/mailman/listinfo/rt-users
>>
>
>
> --__--__--
>
> Message: 6
> From: "Christian Gilmore" <cgilmore at tivoli.com>
> To: "RT Users Mailing List (E-mail)" <rt-users at lists.fsck.com>
> Date: Mon, 1 Apr 2002 15:45:05 -0600
> charset="iso-8859-1"
> Subject: [rt-users] operation order and changing queues
>
> I have a little problem and hope there's a simple solution. I have
> multiple queues and potentially mutually exclusive privileged members of
> each queue. I need for people to be able to transfer tickets from one
> queue to the next via the web UI. This transfer occurs, but I see two sets
> of errors:
>
> 1) While the queue change does take effect, the web UI states: "Queue: 0"
> instead of what transaction actually occurred.
>
> 2) The system then complains that the user does not have sufficient
> privilege to change the remaining fields on the Basics page. Is there a
> way to enforce operational order so that queue change is the last possible
> transaction instead of the first to be reviewed?
>
> Thanks,
> Christian
>
> -----------------
> Christian Gilmore
> Technology Leader
> GeT WW Global Applications Development
> IBM Software Group
>
>
>
> --__--__--
>
> Message: 7
> Date: Mon, 1 Apr 2002 16:56:11 -0500 (EST)
> From: "David C. Troy" <dave at toad.net>
> To: "Alexander, John" <alexandj at fortrex.com>
> Cc: "'rt-users at lists.fsck.com'" <rt-users at lists.fsck.com>
> Subject: RE: [rt-users] Dates in Stats offset
>
>
> Might be a Sunday=0 vs. Sunday=1 problem then...
>
> =====================================================================
> David C. Troy [dave at toad.net] 410-544-6193 Sales
> ToadNet - Want to go fast? 410-544-1329 FAX
> 570 Ritchie Highway, Severna Park, MD 21146-2925 www.toad.net
>
> On Mon, 1 Apr 2002, Alexander, John wrote:
>
>> I checked the date/times in the tickets in question and GMT vs Local time
>> does not account for the disparity. In the stats pages, all of mondays
>> tickets are being counted for sunday.
>>
>> John Alexander
>>
>>
>> -----Original Message-----
>> From: David C. Troy [mailto:dave at toad.net]
>> Sent: Monday, April 01, 2002 3:35 PM
>> To: Alexander, John
>> Cc: 'rt-users at lists.fsck.com'
>> Subject: Re: [rt-users] Dates in Stats offset
>>
>>
>>
>> Is it perhaps a difference between GMT and EST? I think RT stores dates
>> in GMT and then translates to the local timezone on the fly.
>>
>> Dave
>>
>> =====================================================================
>> David C. Troy [dave at toad.net] 410-544-6193 Sales
>> ToadNet - Want to go fast? 410-544-1329 FAX
>> 570 Ritchie Highway, Severna Park, MD 21146-2925 www.toad.net
>>
>> On Mon, 1 Apr 2002, Alexander, John wrote:
>>
>> > I've noticed that the dates displayed in the Stats pages is offset by
>> > one day. It is showing tickets for monday as being on sunday. Anyone
>> > seen
>> this
>> > and know how to fix it?
>> >
>> >
>> ------------------------------------------------------------------------
>> ----
>> > ------------
>> > John Alexander john.alexander at fortrex.com
>> > Network Security Operations phone: 301-977-6966
>> > Fortrex Technologies, Inc fax: 301-947-3539
>> > Gaithersburg, MD
>> > http://www.fortrex.com
>> >
>> > Because Your Information is Your Business
>> >
>> >
>> >
>> > _______________________________________________
>> > rt-users mailing list
>> > rt-users at lists.fsck.com
>> > http://lists.fsck.com/mailman/listinfo/rt-users
>> >
>>
>> _______________________________________________
>> rt-users mailing list
>> rt-users at lists.fsck.com
>> http://lists.fsck.com/mailman/listinfo/rt-users
>>
>
>
>
> --__--__--
>
> Message: 8
> Subject: Re: [rt-users] requestor parsing errors
> From: Fred Purdue <Fred.Purdue at Pobox.com>
> To: Darrin Walton <darrinw at nixc.net>
> Cc: rt-users at lists.fsck.com
> <20020401161316.J99604 at nixc.net>
> Date: 01 Apr 2002 17:37:48 -0500
>
>
> --=-R0t2xSqxcpo0RrSjlClN
> Content-Type: text/plain
> Content-Transfer-Encoding: 7bit
>
> Darrin,
>
> The version is 2.0.12
>
> I found the cause of the problem (but not really the solution)
>
> " my $email = ~
> s/\@(.*).newopportunitiesinc.org/\@newopportunitiesinc.org/; "
>
> The Canonical address translation was nuking anything that went through
> it. Once I replaced it with shift; and restarted httpd everything
> worked fine. My string looks exactly like the foo.com example that
> comes in config.pm. Any ideas what is wrong with it? Could the problem
> be that some of the mail is coming from/to another domain?
> (corp.newoppinc.org)?
>
>
> --
> ------=====================================------
> Fred Purdue General Technology Group
> E: Fred at GTGCorp.com www.gtgcorp.com
> P: (203) 235-7175 164 Scott St - Suite 1
> C: (203) 605-6853 Meriden, CT 06450
> ------=====================================------
>
> |+ Mandrake Linux 2,4,8-26mdk
> |+ Apache-AdvancedExtranetServer/1.3.20 (Mandrake Linux/3mdk)
> |+ Perl 5.6.1
> |+ mod_fastcgi-2.2.12
> |+ Postfix (postfix-20010228-15mdk)
> |+ All dependencies checked out fine with 'make testdeps'
> |+ All dependencies are from CPAN less than 10 days ago.
>
> What version of RT?
>
>
>
> --
> ------=====================================------
> Fred Purdue General Technology Group
> E: Fred at GTGCorp.com www.gtgcorp.com
> P: (203) 235-7175 164 Scott St - Suite 1
> C: (203) 605-6853 Meriden, CT 06450
> ------=====================================------
>
> --=-R0t2xSqxcpo0RrSjlClN
> Content-Type: text/html; charset=utf-8
>
> <!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.0 TRANSITIONAL//EN">
> <HTML>
> <HEAD>
> <META HTTP-EQUIV="Content-Type" CONTENT="text/html; CHARSET=UTF-8">
> <META NAME="GENERATOR" CONTENT="GtkHTML/1.0.2.99">
> </HEAD>
> <BODY>
> Darrin,
> <BR>
>
> <BR>
> The version is 2.0.12
> <BR>
>
> <BR>
> I found the cause of the problem (but not really the solution)
> <BR>
>
> <BR>
> " my $email = ~
> s/\@(.*).newopportunitiesinc.org/\@newopportunitiesinc.org/; "
> <BR>
>
> <BR>
> The Canonical address translation was nuking anything that went through
> it. Once I replaced it with shift; and restarted httpd everything
> worked fine. My string looks exactly like the foo.com example that
> comes in config.pm. Any ideas what is wrong with it? Could
> the problem be that some of the mail is coming from/to another
> domain? (corp.newoppinc.org)? <BR>
>
> <BR>
>
> <TABLE CELLSPACING="0" CELLPADDING="0" WIDTH="100%">
> <TR>
> <TD>
> <PRE>--
> ------=====================================------
> Fred Purdue General Technology Group
> E: Fred at GTGCorp.com www.gtgcorp.com
> P: (203) 235-7175 164 Scott St - Suite 1
> C: (203) 605-6853 Meriden, CT 06450
> ------=====================================------</PRE>
> </TD>
> </TR>
> </TABLE>
>
> <BLOCKQUOTE>
> <PRE><FONT SIZE="3"><I> |+ Mandrake Linux 2,4,8-26mdk</FONT></I>
> <FONT SIZE="3"><I> |+ Apache-AdvancedExtranetServer/1.3.20 (Mandrake
> Linux/3mdk)</FONT></I> <FONT SIZE="3"><I> |+ Perl 5.6.1</FONT></I>
> <FONT SIZE="3"><I> |+ mod_fastcgi-2.2.12</FONT></I>
> <FONT SIZE="3"><I> |+ Postfix (postfix-20010228-15mdk)</FONT></I>
> <FONT SIZE="3"><I> |+ All dependencies checked out fine with 'make
> testdeps'</FONT></I> <FONT SIZE="3"><I> |+ All dependencies are from
> CPAN less than 10 days ago.</FONT></I> <FONT SIZE="3"><I></FONT></I>
> <FONT SIZE="3"><I>What version of RT?</FONT></I>
> <FONT SIZE="3"><I></FONT></I>
> <FONT SIZE="3"><I></FONT></I></PRE>
> </BLOCKQUOTE>
> <TABLE CELLSPACING="0" CELLPADDING="0" WIDTH="100%">
> <TR>
> <TD>
> <PRE>--
> ------=====================================------
> Fred Purdue General Technology Group
> E: Fred at GTGCorp.com www.gtgcorp.com
> P: (203) 235-7175 164 Scott St - Suite 1
> C: (203) 605-6853 Meriden, CT 06450
> ------=====================================------</PRE>
> </TD>
> </TR>
> </TABLE>
>
> </BODY>
> </HTML>
>
> --=-R0t2xSqxcpo0RrSjlClN--
>
>
> --__--__--
>
> Message: 9
> From: "Boyko Dimitrov" <bdimitrov at advantageds.com>
> To: <rt-users at lists.fsck.com>
> Subject: RE: [rt-users] Connect Failed Access denied for user
> Date: Mon, 1 Apr 2002 14:45:21 -0800
> charset="iso-8859-1"
>
> Well looking in config.pm did solve my problem. I change the password in
> MySQL to the one in config.pm and the installation completed with the only
> complaint for /var/log/rt2 not existing. I created it and ran "make
> install" again no errors.
>
> This raises a question however. Should RT create all user/groups it needs
> during the install process. I had to create rt_user manually and edit it's
> privileges as well, including the directory above that finally solved my
> problem. Also the initial password I entered for rt_user should have been
> saved at the very beginning.
>
> -----Original Message-----
> From: rt-users-admin at lists.fsck.com
> [mailto:rt-users-admin at lists.fsck.com]On Behalf Of Boyko Dimitrov
> Sent: Monday, April 01, 2002 1:45 PM
> To: rt-users at lists.fsck.com
> Subject: RE: [rt-users] Connect Failed Access denied for user
>
>
> This is new install and I used all default values. The only modification I
> had to do was to create rt_user in MySQL and give it privileges to RT2
> (make install would fail until I did so). Would replacing the current
> config.pm (in /usr/local/rt2/etc) with the one unpacked in
> /tmp/rt-2-0-12/etc fix this? Do I need to try reinstalling until no
> errors are reported, or is my setup complete and this is just post
> install issue?
>
> Thanks again.
>
> -----Original Message-----
> From: rt-users-admin at lists.fsck.com
> [mailto:rt-users-admin at lists.fsck.com]On Behalf Of Ferguson, Kevin
> Sent: Monday, April 01, 2002 12:08 PM
> To: 'Boyko Dimitrov'
> Cc: rt-users at lists.fsck.com
> Subject: RE: [rt-users] Connect Failed Access denied for user
>
>
>
> rt_user is the default username that RT uses for mysql. It looks
> like you modified either this or its password in your original
> RT config.pm file. The upgrade overwrites the config.pm file.
> Reinstate your site customizations in the new config.pm.
>
>
>
>> -----Original Message-----
>> From: Boyko Dimitrov [mailto:bdimitrov at advantageds.com]
>> Sent: Monday, April 01, 2002 1:27 PM
>> To: rt-users at lists.fsck.com
>> Subject: [rt-users] Connect Failed Access denied for user
>>
>>
>> I got the following "error" at the end of my RT installation. Should I
>> assume that RT is installed correctly and the only problem is user
>> name/password with mysql? Is there something I should edit?
>>
>> TIA.
>> Boyko
>>
>> Congratulations. RT has been upgraded. You should now check-over
>> /usr/local/rt2/etc/config.pm for any necessary site customization.
>> Additionally,
>> you should update RT's system database objects by running
>> /usr/local/rt2/etc/insertdata <version>
>> where <version> is the version of RT you're upgrading from.
>> /usr/bin/perl /usr/local/rt2/etc/insertdata
>> DBI->connect(dbname=rt2;host=localhost) failed: Access denied
>> for user:
>> 'rt_user at localhost' (Using password: YES) at
>> /usr/local/lib/perl5/site_perl/5.005/DBIx/SearchBuilder/Handle
>> .pm line 121
>> Connect Failed Access denied for user: 'rt_user at localhost'
>> (Using password:
>> YES)
>> at /usr/local/rt2/lib/RT/Handle.pm line 43
>> *** Error code 255
>>
>> Stop in /tmp/rt-2-0-12.
>>
>>
>> _______________________________________________
>> rt-users mailing list
>> rt-users at lists.fsck.com
>> http://lists.fsck.com/mailman/listinfo/rt-users
>>
>
> _______________________________________________
> rt-users mailing list
> rt-users at lists.fsck.com
> http://lists.fsck.com/mailman/listinfo/rt-users
>
>
>
> _______________________________________________
> rt-users mailing list
> rt-users at lists.fsck.com
> http://lists.fsck.com/mailman/listinfo/rt-users
>
>
>
>
> --__--__--
>
> Message: 10
> charset="iso-8859-15"
> From: RT2 Troubles <rt2trouble at morben.ca>
> To: rt-users at lists.fsck.com
> Date: Mon, 1 Apr 2002 16:12:27 -0800
> Subject: [rt-users] Upgrade to 2.0.13 .. step by step?
>
> So here's what I can gather for instructions on upgrading 2.0.11 to
> 2.0.13 and I'd like some feedback before I go ahead and try it:
>
> Download the rt.tar.gz
> tar xzvf rt.tar.gz
> cd rt-2-0-13
> vi Makefile
> - change all options that are different on your install
> cp /path/to/rt2/etc/config.pm /etc/config.pm.backup
> make upgrade
> vi /path/to/rt2/etc/config.pm
> - reconfig based on the old backed up config
> /etc/rc.d/init.d/httpd restart
>
> Done?
>
> No stopping of services, no recompliing of Perl, no dependency hunting?
> Could it be that easy?
>
> -- RT2 Troubles
>
>
> --__--__--
>
> Message: 11
> Date: Tue, 02 Apr 2002 10:22:54 +1000
> Subject: Re: [rt-users] Upgrade to 2-0-13
> From: Andrew Yager <andrew at rwts.com.au>
> To: rt-users <rt-users at lists.fsck.com>
>
> Hi,
>
> Just thought I=B9d let people know that somone had enabled Apache::Status
> somewhere in my httpd.conf file... And this caused problems.
>
> But... We do have another interesting problem...
>
> When we start apache, we get
>
> mod_perl: </VirtualHost>
> mod_perl: Missing </VirtualHost> directive at end-of-file
>
> ... Everything appears to still work - but if anyone knows why we get this
> error (it seems to dissapear if you comment out PerlModule Apache::DBI
> through to </Location>)
>
> Relevant section of httpd.conf file below...
>
> <VirtualHost XXX.XXX.XXX.19>
> ServerName secure.somewhere.com.au
> ServerAdmin admin
> DocumentRoot /home/sites/site16/web
> ServerAlias secure.ultraserve.com.au
> Alias /queue/ /usr/local/rt2/WebRT/html/
> PerlModule Apache::DBI
> PerlFreshRestart On
> PerlRequire /usr/local/rt2/bin/webmux.pl
> <Location /queue>
> SetHandler perl-script
> PerlHandler RT::Mason
> </Location>
> RewriteEngine on
> RewriteCond %{HTTP_HOST} !^XXX.XXX.XXX.19(:80)?$
> RewriteCond %{HTTP_HOST} !^secure.somewhere.com.au(:80)?$
> RewriteRule ^/(.*) https://secure.somewhere.com.au/$1[L,R]
> RewriteOptions inherit
> AliasMatch ^/~([^/]+)(/(.*))? /home/sites/site16/users/$1/web/$3
> AddHandler cgi-wrapper .cgi
> AddHandler cgi-wrapper .pl
> AddType application/x-httpd-php .php4
> AddType application/x-httpd-php .php
> </VirtualHost>
>
> Thanks,
> Andrew
>
>
> On 1/4/02 9:46 PM, "Andrew Yager" <andrew at rwts.com.au> wrote:
>
>> Hi,
>> =20
>> Just upgraded from 2-0-5_03 to 2-0-13 (don=B9t you love version numbers)!
>> =20
>> When I restart Apache I get:
>> =20
>> Subroutine menu_item redefined at
>> /usr/lib/perl5/site_perl/5.005/i386-linux/Apache/Status.pm line 46.
>> Subroutine handler redefined at
>> /usr/lib/perl5/site_perl/5.005/i386-linux/Apache/Status.pm line 54.
>> Subroutine header redefined at
>> /usr/lib/perl5/site_perl/5.005/i386-linux/Apache/Status.pm line 83.
>> Subroutine symdump redefined at
>> /usr/lib/perl5/site_perl/5.005/i386-linux/Apache/Status.pm line 99.
>> Subroutine status_symdump redefined at
>> /usr/lib/perl5/site_perl/5.005/i386-linux/Apache/Status.pm line 112.
>> Subroutine status_section_config redefined at
>> /usr/lib/perl5/site_perl/5.005/i386-linux/Apache/Status.pm line 117.
>> Subroutine status_hooks redefined at
>> /usr/lib/perl5/site_perl/5.005/i386-linux/Apache/Status.pm line 123.
>> Subroutine status_inc redefined at
>> /usr/lib/perl5/site_perl/5.005/i386-linux/Apache/Status.pm line 138.
>> Subroutine status_script redefined at
>> /usr/lib/perl5/site_perl/5.005/i386-linux/Apache/Status.pm line 169.
>> Subroutine status_rgysubs redefined at
>> /usr/lib/perl5/site_perl/5.005/i386-linux/Apache/Status.pm line 183.
>> Subroutine status_env redefined at
>> /usr/lib/perl5/site_perl/5.005/i386-linux/Apache/Status.pm line 197.
>> Subroutine status_sig redefined at
>> /usr/lib/perl5/site_perl/5.005/i386-linux/Apache/Status.pm line 203.
>> Subroutine status_myconfig redefined at
>> /usr/lib/perl5/site_perl/5.005/i386-linux/Apache/Status.pm line 217.
>> Subroutine status_inh_tree redefined at
>> /usr/lib/perl5/site_perl/5.005/i386-linux/Apache/Status.pm line 222.
>> Subroutine status_isa_tree redefined at
>> /usr/lib/perl5/site_perl/5.005/i386-linux/Apache/Status.pm line 223.
>> Subroutine status_data_dump redefined at
>> /usr/lib/perl5/site_perl/5.005/i386-linux/Apache/Status.pm line 225.
>> Subroutine cv_file redefined at
>> /usr/lib/perl5/site_perl/5.005/i386-linux/Apache/Status.pm line 241.
>> Subroutine status_cv_dump redefined at
>> /usr/lib/perl5/site_perl/5.005/i386-linux/Apache/Status.pm line 246.
>> Subroutine status_config redefined at
>> /usr/lib/perl5/site_perl/5.005/i386-linux/Apache/Status.pm line 281.
>> Subroutine b_graph_link redefined at
>> /usr/lib/perl5/site_perl/5.005/i386-linux/Apache/Status.pm line 287.
>> Subroutine b_lexinfo_link redefined at
>> /usr/lib/perl5/site_perl/5.005/i386-linux/Apache/Status.pm line 296.
>> Subroutine noh_b_lexinfo redefined at
>> /usr/lib/perl5/site_perl/5.005/i386-linux/Apache/Status.pm line 304.
>> Subroutine b_terse_link redefined at
>> /usr/lib/perl5/site_perl/5.005/i386-linux/Apache/Status.pm line 317.
>> Subroutine noh_b_terse redefined at
>> /usr/lib/perl5/site_perl/5.005/i386-linux/Apache/Status.pm line 331.
>> Subroutine b_terse_size_link redefined at
>> /usr/lib/perl5/site_perl/5.005/i386-linux/Apache/Status.pm line 340.
>> Subroutine noh_b_terse_size redefined at
>> /usr/lib/perl5/site_perl/5.005/i386-linux/Apache/Status.pm line 354.
>> Subroutine b_package_size_link redefined at
>> /usr/lib/perl5/site_perl/5.005/i386-linux/Apache/Status.pm line 365.
>> Subroutine noh_b_package_size redefined at
>> /usr/lib/perl5/site_perl/5.005/i386-linux/Apache/Status.pm line 373.
>> Subroutine b_deparse_link redefined at
>> /usr/lib/perl5/site_perl/5.005/i386-linux/Apache/Status.pm line 410.
>> Subroutine noh_b_deparse redefined at
>> /usr/lib/perl5/site_perl/5.005/i386-linux/Apache/Status.pm line 419.
>> Subroutine b_fathom_link redefined at
>> /usr/lib/perl5/site_perl/5.005/i386-linux/Apache/Status.pm line 430.
>> Subroutine noh_b_fathom redefined at
>> /usr/lib/perl5/site_perl/5.005/i386-linux/Apache/Status.pm line 439.
>> Subroutine peek_link redefined at
>> /usr/lib/perl5/site_perl/5.005/i386-linux/Apache/Status.pm line 449.
>> Subroutine noh_peek redefined at
>> /usr/lib/perl5/site_perl/5.005/i386-linux/Apache/Status.pm line 457.
>> Subroutine xref_link redefined at
>> /usr/lib/perl5/site_perl/5.005/i386-linux/Apache/Status.pm line 467.
>> Subroutine noh_xref redefined at
>> /usr/lib/perl5/site_perl/5.005/i386-linux/Apache/Status.pm line 474.
>> Subroutine noh_b_graph redefined at
>> /usr/lib/perl5/site_perl/5.005/i386-linux/Apache/Status.pm line 490.
>> Subroutine B::Graph::TIEHANDLE redefined at
>> /usr/lib/perl5/site_perl/5.005/i386-linux/Apache/Status.pm line 532.
>> Subroutine B::Graph::PRINT redefined at
>> /usr/lib/perl5/site_perl/5.005/i386-linux/Apache/Status.pm line 555.
>> Subroutine as_HTML redefined at
>> /usr/lib/perl5/site_perl/5.005/i386-linux/Apache/Status.pm line 562.
>> =20
>> --
>> :-)
>> =20
>> RT doesn=B9t quite work =AD it logged me in ,but won=B9t log me out, and
>> won=B9t =
> let
>> me view any tickets or anything.
>> =20
>> If anyone knows what I might have done wrong =AD I=B9d love to know...
>> It wor=
> ked
>> fine as 2-0-5...
>> =20
>> Any assistance appreciated.
>> =20
>> Thanks,
>> Andrew
>> =20
>> ___________________
>> Andrew Yager
>> Real World Technology Solutions
>> Real People, Real SolUtions (tm)
>> ph: (02) 9945 2567 fax: (02) 9945 2566
>> mob: 0405 15 2568
>> http://www.rwts.com.au/
>> _________________________
>> =20
>
>
> ___________________
> Andrew Yager
> Real World Technology Solutions
> Real People, Real SolUtions (tm)
> ph: (02) 9945 2567 fax: (02) 9945 2566
> mob: 0405 15 2568
> http://www.rwts.com.au/
> _________________________
>
>
>
>
> --__--__--
>
> _______________________________________________
> rt-users mailing list
> rt-users at lists.fsck.com
> http://lists.fsck.com/mailman/listinfo/rt-users
>
>
> End of rt-users Digest_______________________________________________
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