[rt-users] RT as a bug-tracking system?

[Marc Hedlund]

Keywords can be used for this.  See
<http://www.fsck.com/pub/rt/contrib/2.0/Keywords-HOWTO.zip>.


Marc Hedlund 
e: marc at precipice dot org

On Thu, 4 Apr 2002, Jon Hart wrote:

> Good afternoon,
> 
> We've been evaluating the possibility of using RT as a bug-tracking system.
> The only thing we see missing is the ability to assign a given req (or in
> our case, a "bug") a sub-category within a given queue.  For example, if we
> had a queue specifically setup to handle bugs with ProductA, it would be
> cool if we could assign this bug a subcategory (useability, stability, UI,
> etc).  
> 
> I checked the archives and the docs provided with RT, but nothing caught my
> eye.  So, my question is, has anyone attempted such a feat with RT before?
> Given a good stretch of time, I'm sure I could get this basic functionality
> into RT, but didn't want to reinvent the wheel.  
> 
> Thanks in advance,
> 
> -jon
> 
> 
> P.S., yes, we are looking at other bug-tracking specific tools such as
> Bugzill and gnats, but we were curious if we could extend our current RT
> install to handle bug tracking as well.
> 
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