[rt-users] RT and Mail Gateway

[Ole Schelde]

Dear all, 
I have installed and configured RT in my system on RH 7.2. It is working
fine. 
But for Mail Gateway Configuration 

When I try to send a e-mail til support at helpdesk.a-aarhus.dk I get a
reply that delivery is refused.

The maillog on the RT-server gives the following lines:

Apr  7 11:29:50 triton sendmail[20915]: g379Toj20915:
from=<ole.schelde at a-aarhus.dk>, size=3892, class=0, nrcpts=1,
msgid=<266067B5D256C8418E9ECBC14B1D5DF53E901B at uranus.arkitektskolen.aaa>
, proto=ESMTP, daemon=MTA, relay=uranus.arkitektskolen.aaa [172.16.1.40]
Apr  7 11:29:50 triton sendmail[20916]: g379Toj20915:
to="/opt/rt2/bin/rt-mailgate --queue support --action correspond",
ctladdr=<support at helpdesk.a-aarhus.dk> (8/0), delay=00:00:00,
xdelay=00:00:00, mailer=*file*, pri=33371, dsn=5.0.0, stat=Can't create
output
Apr  7 11:29:50 triton sendmail[20916]: g379Toj20915: g379Toj20916: DSN:
Can't create output
Apr  7 11:29:50 triton sendmail[20916]: g379Toj20916:
to=<ole.schelde at a-aarhus.dk>, delay=00:00:00, xdelay=00:00:00,
mailer=esmtp, pri=33471, relay=mail.a-aarhus.dk. [172.16.1.40],
dsn=2.0.0, stat=Sent ( <200204070929.g379Toj20916 at triton.a-aarhus.dk>
Queued mail for delivery)

Thanks in advance...
Ole