[rt-users] RT and Mail Gateway

[Greg Smythe]

In your /etc/aliases you need a pipe at the beginning, that's why Sendmail
is trying to write to a file instead of 'prog'...

Example, here is an entry in mine:

abuse : "|/usr/rt2/bin/rt-mailgate --queue abuse --action correspond"
abuse-comment: "|/usr/rt2/bin/rt-mailgate --queue abuse --action comment"


Also, make sure you have an entry in /etc/smrsh:

[greg at support greg]$ ls -l /etc/smrsh
total 0
lrwxrwxrwx    1 root     root           24 Oct 23 19:07 rt-mailgate ->
/usr/rt2/bin/rt-mailgate

-=-=-=-=-=-=-=-=-=-=-=-=-=-
Greg Smythe
SysAdmin
Intellstat Communications
WA State Resident




-----Original Message-----
From: Ole Schelde [mailto:ole.schelde at a-aarhus.dk] 
Sent: Sunday, April 07, 2002 7:03 AM
To: rt-users at lists.fsck.com
Subject: [rt-users] RT and Mail Gateway


Dear all, 
I have installed and configured RT in my system on RH 7.2. It is working
fine. 
But for Mail Gateway Configuration 

When I try to send a e-mail til support at helpdesk.a-aarhus.dk I get a
reply that delivery is refused.

The maillog on the RT-server gives the following lines:

Apr  7 11:29:50 triton sendmail[20915]: g379Toj20915:
from=<ole.schelde at a-aarhus.dk>, size=3892, class=0, nrcpts=1,
msgid=<266067B5D256C8418E9ECBC14B1D5DF53E901B at uranus.arkitektskolen.aaa>
, proto=ESMTP, daemon=MTA, relay=uranus.arkitektskolen.aaa [172.16.1.40]
Apr  7 11:29:50 triton sendmail[20916]: g379Toj20915:
to="/opt/rt2/bin/rt-mailgate --queue support --action correspond",
ctladdr=<support at helpdesk.a-aarhus.dk> (8/0), delay=00:00:00,
xdelay=00:00:00, mailer=*file*, pri=33371, dsn=5.0.0, stat=Can't create
output
Apr  7 11:29:50 triton sendmail[20916]: g379Toj20915: g379Toj20916: DSN:
Can't create output
Apr  7 11:29:50 triton sendmail[20916]: g379Toj20916:
to=<ole.schelde at a-aarhus.dk>, delay=00:00:00, xdelay=00:00:00,
mailer=esmtp, pri=33471, relay=mail.a-aarhus.dk. [172.16.1.40],
dsn=2.0.0, stat=Sent ( <200204070929.g379Toj20916 at triton.a-aarhus.dk>
Queued mail for delivery)

Thanks in advance...
Ole

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