[rt-users] How to send a comment to an existing ticket via mail

Smylers smylers at gbdirect.co.uk
Fri Apr 12 11:48:12 EDT 2002


Kai Habighorst wrote:

> My question is, is it possible to write comments by email, without
> correspondence to the requestor? If yes, how?

Yes -- use the comment address rather than the correspondence address.

Smylers
-- 
GBdirect
http://www.gbdirect.co.uk/





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