[rt-users] RT installation problem

[V S R A, Prasad (Prasad)]

Apache has been configured amd mod_perl statically linked. Perl version is
5.6.1 and all the perl modules mentioned in 'make testdeps' have been
installed. Do you think fastcgi is a better option than mod_perl?

Thanks for your response.

-Prasad

-----Original Message-----
From: Yan Fitterer [mailto:y.fitterer at ram.ac.uk]
Sent: Tuesday, April 16, 2002 3:47 PM
To: V S R A, Prasad (Prasad)
Subject: Re: [rt-users] RT installation problem


Hi,

I can't contribute specific info on $m, but I would point you to the 
"things ouside RT". Basically, you can take it as "rt works". 
Meaning that if you're getting errors, it's much more likely than not 
that the problem is either with:
- Apache (config problem?)
- Perl (I've seen some reports that versions can conflict)
- RT::Mason
- mod_perl
- Other supporting perl modules

The classic is a DSO mod_perl not really working with Mason. 
Mason people (and RT people) suggest that you use mod_perl 
statically linked into apache, _not_ as a loadable module.

In short, I would not be looking for an rt bug at this stage.

Y.

----  On 16 Apr 2002, at 12:30, V S R A, Prasad (Prasad) wrote:  ----

> 
> 
> > Hi,
>  I am trying to install "rt2" and am following the RTFM. Once I added
> the Virtual host entries in the httpd.conf as shown:
> 
> <VirtualHost your.ip.address>
> DocumentRoot /path/to/rt2/WebRT/html
> ServerName rt.example.com
> PerlModule Apache::DBI
> PerlFreshRestart On
> PerlRequire /path/to/rt2/bin/webmux.pl
> <Location />
>  SetHandler perl-script
>  PerlHandler RT::Mason
> </Location>
> </VirtualHost>
> 
> 
> I get this error when I tried to stop and start the httpd server.
> here's the error.
> 
> /usr/local/apache/bin/apachectl start
> Variable "$m" is not imported at /opt/rt2/bin/webmux.pl line 94.
> [Tue Apr 16 12:04:26 2002] [error] Global symbol "$m" requires
> explicit package name at /opt/rt2/bin/webmux.pl line 94. Compilation
> failed in require at (eval 37) line 1.
> 
> Syntax error on line 1015 of /usr/local/apache/conf/httpd.conf:
> Global symbol "$m" requires explicit package name at
> /opt/rt2/bin/webmux.pl line 94. Compilation failed in require at (eval
> 37) line 1.
> 
> Any idea , how I can import the $m variable in webmux.pl
> 
> regards
> -Prasad
> 
> 
> 
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-- 
Yan Fitterer
IT Manager, Royal Academy of Music
E-mail : y.fitterer at ram.ac.uk
Marylebone Rd, London, NW1 5HT
Phone (+44) 20 7873 7365 Fax (+44) 20 7873 7364