[rt-users] Pseudo Group Rights Question

[Eric Liedtke]

Yes I imagine seeing the queue would be very important,argh, thanks for 
the quick response.

-Eric Liedtke

Beachey, Kendric wrote:

> In your "Tickets" queue rights, turn on the "SeeQueue" right for 
> "Everybody" and then the sales user should be able to see that queue 
> in his combo box.
>
> > -----Original Message-----
> > From: Eric Liedtke [mailto:jesus at musinghalfwit.org ]
> > Sent: Thursday, April 18, 2002 4:23 PM
> > To: rt-users at lists.fsck.com
> > Subject: [rt-users] Pseudo Group Rights Question
> >
> >
> > So I'm having a problem, as you might have already guessed. I have
> > created a new queue called Tickets.
> > Under that queue I have granted the psuedo group 'Everyone' the
> > CreateTicket and ShowTicket rights.
> > I have also created and unprivleged user called sales. My
> > assumtion was
> > that _any_ user that existed in
> > my user db, whether they have the 'Let this user be granted
> > rights' flag
> > set or not would be under the
> > umbrella of the everyone psuedo-group. However when I log in as sales
> > and try to create a ticket the
> > drop-down box for which queue to create a ticket in is empty. As I
> > thought about it I wondered if not
> > checking the  'Let this user be granted rights' flag would keep them
> > from inheriting rights from a group
> > so I checked the flag logged out of sales  and logged back
> > in. I got the
> > "staff" page instead of the requestor
> > intro page, but there were no queues listed in the drop-down
> > next to new
> > ticket button. Am I missing
> > something? Thanks for any help/advice.
> >
> > -Eric Liedtke
> >
> >
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>