[rt-users] Manager's homepage

[Camron W. Fox]

Kevin,

  Thanks for the info, but the difference is that the
/usr/local/rt2/WebRT/html/Ticket/Elements/ directory already exists. Any
other ideas?

Best Regards,
Camron


-----Original Message-----
From: Ferguson, Kevin [mailto:KFerguso at chi.navtech.com]
Sent: Wednesday, April 24, 2002 09:33
To: 'Camron W. Fox'
Cc: rt-users at lists.fsck.com
Subject: RE: [rt-users] Manager's homepage



I had a similar problem with the HeadsUp add-on.  The explanation
I received might be helpful to you.

http://lists.fsck.com/pipermail/rt-users/2002-March/007219.html

ttfn,
kevin

> -----Original Message-----
> From: Camron W. Fox [mailto:cwfox at fujitsu.com]
> Sent: Wednesday, April 24, 2002 1:50 PM
> To: rt-users at lists.fsck.com
> Subject: RE: [rt-users] Manager's homepage
>
>
> All,
>
> 	Please forgive my ignorance. I gave this a try, and put
> YourTickets in
> /usr/local/rt2/local/WebRT/html/Ticket/Elements/, but am getting the
> following error when trying to access http://rt2/manager.html:
>
> error in file:    /usr/local/rt2/WebRT/data/obj/LOCAL/manager.html
> line 34:  Unable to locate component "/Elements/YourTickets"
> context:
> ...
> 30:  ');
> 31:  $m->comp('/Elements/CustomHomepageHeader', %ARGS);
> 32:  $_out->('
> 33:  ');
> 34:  $m->comp('/Elements/YourTickets', User=>$Nobody);
> 35:  $_out->('
> 36:   
> 37:  ');
> 38:  while ( my $User = $Users->Next()) {
> ...
> component stack:   /manager.html [local]
> /autohandler [standard]
> code stack:   /usr/local/rt2/WebRT/data/obj/LOCAL/manager.html:34
> /usr/local/rt2/WebRT/data/obj/STANDARD/autohandler:69
>
> 	What am I missing? The customized stuff should go in
> $RTHOME/local/...,
> should it not?
>
> Best Regards,
> Camron
>
>
>
> -----Original Message-----
> From: rt-users-admin at lists.fsck.com
> [mailto:rt-users-admin at lists.fsck.com]On Behalf Of Stephen Gower
> Sent: Wednesday, April 24, 2002 06:19
> To: rt-users at lists.fsck.com
> Subject: Re: [rt-users] Manager's homepage
>
>
> On Wed, Apr 24, 2002 at 06:12:00PM +0200, Harald Wagener wrote:
> >
> > This is nice, but You forgot t include Elements/...
>
>   So I have.  That's becasue I was going to clean it up
>   before I submited it.  Really, I should use a modified version of
>   MyTickets, which if it doesn't have a User variable passed to it,
>   works just the same way as the current MyTickets, and if it does,
>   works like YourTickets.  I should also remove all the
>   colour stuff before I send this, but it's after 5pm and I
>   should have gone home!
>
>   s
>
>
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