[rt-users] RT problems

[V S R A, Prasad (Prasad)]

<SNIP>
> ServerName exceed1.iprc.lucent.com
> ###PerlModule Apache::DBI
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^


I don't have that commented out. I don't have a mason.conf, either. These
values are set in RT's config.pm already and need not be specified again in
the httpd.conf.

Try the following in Yout httpd.conf (works for me):

<VirtualHost rt.fcb-wilkens.com>
    DocumentRoot /opt/rt2/WebRT/html
    ServerName rt.fcb-wilkens.com
    ErrorLog logs/error_log_rt
    CustomLog logs/access_log_rt combined
    PerlModule Apache::DBI
    PerlFreshRestart On
    PerlRequire /opt/rt2/bin/webmux.pl
        <Location />
            SetHandler perl-script
            PerlHandler RT::Mason
        </Location>
</VirtualHost>
<SNIP>

Thanks a lot! It worked with Apache::DBI commented.

regards
-Prasad