[rt-users] Notify to requestor email not working

Phil Homewood pdh at snapgear.com
Sun Apr 28 19:34:55 EDT 2002


Paul Southworth wrote:
> What doesn't work is any of the Reply type correspondence from RT to
> requestor, where the action is set to 'Response to requestors'.  When I
> submit that action, RT replies 'correspondence sent' but no mail is
> attempted and no error or activity is logged by Apache, RT, or sendmail.
> The correspondence is logged in the ticket history as sent, even though it
> wasn't.

Do you have an OnCorrespond scrip which notifies AllWatchers or
Requestor or RequestorAndCCs?





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