[rt-users] Problem with OwnerChange installation

[Frederic Gobin]

Try to move the OwnerChange.pm to /opt/rt2/lib/RT/Condition.
That should help ...

Frederic Gobin

Odhiambo Washington wrote:
> Hiya,
> 
> Does anyone have a clue why this happens? I thought it shouldn't ;-)
> My rt addresses are setup correctly. However I see the error but I
> just can't figure out what I missed while installing the
> OwnerChange scrip.
> 
> How did I install it? Well, I just doenloaded the stuff into a
> directory then ran the perl script, and it completed without an error.
> I have also manually copied OwnerChange.pm /opt/rt2/lib/RT/ - What
> is it that I missed?
> 
> <snip>
> A message that you sent could not be delivered to one or more of its
> recipients. This is a permanent error. The following address(es) failed:
> 
>   pipe to |/opt/rt2/bin/rt-mailgate --queue cs --action comment
>     generated by cs-comment at wananchi.com
> 
> The following text was generated during the delivery attempt:
> 
> ------ pipe to |/opt/rt2/bin/rt-mailgate --queue cs --action comment
>        generated by cs-comment at wananchi.com ------
> 
> Can't locate RT/Condition/OwnerChange.pm in @INC (@INC contains: /opt/rt2/etc /opt/rt2/lib /usr/libdata/perl/5.00503/mach /usr/libdata/perl/5.00503 /usr/local/lib/perl5/site_perl/5.005/i386-freebsd /usr/local/lib/perl5/site_perl/5.005) at (eval 40) line 3, <STDIN> chunk 24.
> Require of RT::Condition::OwnerChange failed.
> Can't locate RT/Condition/OwnerChange.pm in @INC (@INC contains: /opt/rt2/etc /opt/rt2/lib /usr/libdata/perl/5.00503/mach /usr/libdata/perl/5.00503 /usr/local/lib/perl5/site_perl/5.005/i386-freebsd /usr/local/lib/perl5/site_perl/5.005) at (eval 40) line 3, <STDIN> chunk 24.
> </snip>
> 
> 
> -Wash
>