[rt-users] self-spawning tickets

[Andy Moran]

Yes!

Originally I had thought: no. It was one of the first things I checked.
For reach mail alias we have, the message goes into a log as well as
into RT:

swhelp:        
"/usr/local/rt2.0.13/logs/software_correspondence.log","|/usr/local/rt2.0.13/bin/rt-mailgate --queue software --action correspond"

I figured that if the mailserver were trying to deliver it over and over
again, it would show up multiple times in the
"software_correspondence.log"..   But looking at the actual mailqueue on
the local system, there are messages still stuck in there and they look
to be related to the spawning tickets.

According to the mailq statement:

g3RFKOGM016500   147073 Sat Apr 27 08:20 <[clipped]>
            (mailer prog died with signal 11)
             "|/usr/local/rt2.0.13/bin/rt-mailgate 
                Total requests: 2

So I guess my next question is :  why is the mailgate dying on signal 11
on messages with attachments?

--Andy

p.s.  THanks Robin!  I thought I had that covered but apparently not.


On Mon, 2002-04-29 at 11:52, Robin Lee Powell wrote:
> On Mon, Apr 29, 2002 at 11:38:38AM -0700, Andy Moran wrote:
> > 
> > Hello!
> > 
> > I've written about this in the past but we still haven't found a
> > solution.  I'm writing again in the hopes that new eyes will see it
> > and perhaps know what our problem is.
> > 
> > Whenever someone writes into our RT system with an attachment, the
> > system generates a new ticket once every hour. 
> 
> This is a *total* guess, but is the mail still in your mailqueue when
> this is happening?
> 
> -Robin
> 
> -- 
> http://www.digitalkingdom.org/~rlpowell/ 	BTW, I'm male, honest.
> le datni cu djica le nu zifre .iku'i .oi le so'e datni cu to'e te pilno
> je xlali -- RLP 				http://www.lojban.org/
> 
> _______________________________________________
> rt-users mailing list
> rt-users at lists.fsck.com
> http://lists.fsck.com/mailman/listinfo/rt-users
> 
> Have you read the FAQ? The RT FAQ Manager lives at http://fsck.com/rtfm