[rt-users] Change initial status to "Open"

[shannon pedersen]

> Look in /path/to/rt2/WebRT/html/Ticket
> Theres a Create.html inside.
>
> Look for <TD>Status:
> Change the line underneath it to:
> <& /Elements/SelectStatus, Name => "Status", Default=> 'open' &>

I tried this before posting to the list, but it didn't seem to solve the
problem.

-shannon